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News : Tahzoo Accelerates Digital Customer Experience Programs
Washington, DC, June 13, 2014 -- Tahzoo announces a global partnership that enables their customers to quickly provision SDL’s Customer Experience Cloud™ (CXC) platform on the Microsoft Azure cloud platform.
Brands need to provide relevant, engaging digital customer experiences to meet the rising demands of an always on, always connected, digitally savvy consumer and this announcement provides marketers with a platform to do just that.
According to the recent Gartner CIO Agenda survey of more than 2,300 CIOs, 51 percent said they couldn’t respond in a timely manner to digital opportunities, 42 percent said they lacked the skills necessary to enable digitalization, and 70 percent are striving to change their business models to drive digital growth.
Using the SDL Web technology hosted on the Microsoft Azure cloud platform, Tahzoo has created a turn-key enterprise solution that enables organizations to significantly accelerate their digital customer experience programs.
"As a 21st century customer experience agency, the combination of SDL’s functionally and the flexibility of the Microsoft Azure platform allows us to provide our customers with unparalleled agility," said Brad Heidemann, CEO, Tahzoo. "We can drive customer experience strategies far more aggressively, meeting our customer’s needs and exceeding the expectations of the business."
"We are delighted to see Tahzoo deliver SDL’s offering on Microsoft Azure. This will help deliver SDL offerings on infrastructure that enables CIOs to react quickly and provide new business services in an agile, cost-effective manner without compromising the sustainability and scalability of the platform," said Mike Wickstrand, Senior Director of Product, Microsoft Azure.
Posted by Veronica Silva Cusi, news correspondent
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Tahzoo is a business, technology and marketing consultancy, founded in 2010 with the intent of being a force for change in digital marketing. We provide the technical know-how, marketing experience and strategic vision that companies need to transform their digital marketing and deliver personalized customer experiences.
SDL is a provider in the emerging market for Global Information Management (GIM) solutions that empower organizations to improve the quality and accelerate the delivery of multilingual content to global markets. Its enterprise software and services integrate with existing systems, including XML content and Content Management Systems, to manage global information right through from authoring to publication.
Published: Monday, June 16, 2014