News : Talisma Announces Launch of Digital Customer Experience Platform
Bangalore, India, May 4, 2016 -- A provider of customer experience solutions, Talisma Corporation Pvt. Ltd., has announced the availability of its Digital Platform for managing the customer experience. The solution is a configured product that helps service providers integrate their diverse customer service initiatives on a single platform to render a unique, engaging and differentiated experience. It comes with a framework of analytics that powers productivity enhancements through actionable intelligence for enabling measured engagement outcomes.
"This launch marks a major milestone for Talisma Corporation. Talisma Digital Platform is a product that is designed to deliver an unprecedented level of customer experience in a digital context relying on our two decades of experience across industry verticals," said Rajendra Mruthyunjayappa, Managing Director, Talisma Corporation. "It is an outcome of Talisma's ongoing investment attention in bringing out the best experience contexts, strategies and tactics as well as raising the customer service bar across industries."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Managing Your Outsourced Service Provider
About Talisma Corporation Pvt. Ltd:
Talisma Corporation Pvt. Ltd., is a leading provider of Customer Experience Solutions for a wide range of industries. Talisma Digital Platform enables organizations to deliver an exceptional customer experience on a global scale across engagement channels and interactions. Talisma also delivers a combination of advisory/consulting and services support under one roof to enable enterprise level customer experience transformation initiatives.
Published: Thursday, May 5, 2016