San Francsco, CA, USA, April 8, 2020 -- Talkdesk, Inc., the cloud contact center for innovative enterprises, announced the appointment of Nathan (Nate) Cobb as chief revenue officer (CRO), further expanding and strengthening the company’s executive management team. As Talkdesk’s first CRO, Cobb will lead the company’s global sales expansion and oversee all revenue-generating activities, including worldwide sales, sales operations, business development and channel. He reports directly into Talkdesk chief executive officer (CEO) Tiago Paiva.
Cobb brings to Talkdesk more than 20 years of experience in the software industry. He joins Talkdesk from SAP North America, where he was senior vice president and head of Platform and Technologies Sales. In that role, he led go-to-market strategy for SAP’s platform and technologies solutions and was instrumental in helping customers build and realize their technology roadmap. Previous to joining SAP, Cobb was head of Enterprise Sales for the East region at Apple Inc. and served in sales leadership roles at Oracle.
"One of the greatest investments we continue to make is building a world-class executive leadership team with the right experience and perseverance to guide Talkdesk into its next chapter," said Tiago Paiva, chief executive officer, Talkdesk. "Nate’s extensive background in leading and transforming high-performance teams will be a game-changer as we look to dominate the cloud contact center industry this year. I am confident he will help us scale revenue quickly and build critical partnerships to support our innovation and growth goals."
This appointment comes during a period of growth and momentum for Talkdesk. Talkdesk has significantly grown its c-suite in recent months with the addition of Charanya Kannan as chief product officer (CPO), Chad Gaydos as chief customer officer (CCO) and Kathie Johnson as chief marketing officer (CMO).
Posted by Veronica Silva Cusi, news correspondent
Talkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise-class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world with thousands of seats, including IBM, Acxiom, and Zumiez rely on Talkdesk to power their customer interactions.
Published: Friday, April 10, 2020