News : Talkdesk Announces Series A Financing to Continue Growth
San Francisco, CA, USA, June 9, 2015 -- Talkdesk, a cloud-based call center software provider, announces a Series A financing round led by DFJ with participation from existing investor, Storm Ventures. Talkdesk will use the capital to expand its product, design and engineering teams, while growing its marketing and customer support capabilities globally. Talkdesk also announced that Josh Stein, Partner at DFJ, will join Talkdesk's board of directors.
With more than 70 employees, Talkdesk recently moved its headquarters to a 14,000 square foot office in San Francisco and has expanded its offices in Lisbon, Portugal and Portland, Oregon.
Posted by Veronica Silva Cusi, news correspondent
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Talkdesk is browser-based SaaS call center software for sales, support and marketing. It takes 5 minutes to setup and is completely customizable. Automate the telephone support process, know everything about the caller and enrich your helpdesk case and CRM histories by automatically integrating call logs, recordings, voicemails and cases into one customer profile. It seamlessly integrates with Nimble, Magento, Shopify, BigCommerce, Zendesk, Desk.com, Freshdesk, LiveChat and others.
Draper Fisher Jurvetson is an American venture capital firm based in Menlo Park, California with more than $4B under management since its founding in 1985.
Published: Wednesday, June 10, 2015