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News : Talkdesk Appoints Tom Reilly to Board of Directors

#contactcenterworld, @talkdesk

San Francisco, CA, USA, Feb 1, 2022 -- Talkdesk(R), Inc., a global cloud contact center provider for customer-obsessed companies, announced that Tom Reilly has joined the company’s Board of Directors. Reilly’s board leadership has accelerated the growth and financial success of numerous public and private software companies during his 30-year career.

Most recently, he served as chief executive officer (CEO) of Cloudera during its investment from Intel and subsequent initial public offering (IPO). Under Reilly’s leadership, Cloudera raised more than $1 billion in capital before going public in 2017.

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"We are proud to welcome Tom Reilly to the Talkdesk Board of Directors. He deeply understands how to scale SaaS innovators like Talkdesk during transformational growth and quickly identify differentiated opportunities for success," said Tiago Paiva, chief executive officer, Talkdesk. "He will be a trusted advisor for me and the whole executive team. I look forward to what we can do together."

"I am excited to join the Talkdesk Board at this amazing period of growth for the company. As a leading cloud and artificial intelligence innovator, Talkdesk is revolutionizing how companies engage and delight their customers at every interaction," said Tom Reilly, board member, Talkdesk Board of Directors.

Previously, Reilly served as president and CEO of ArcSight, where he led the company's successful IPO and subsequent sale to HP. He also held executive posts at both IBM and HP, and currently serves as a board member at several high-performing enterprise software companies. Reilly holds a Bachelor of Science degree in mechanical engineering from University of California, Berkeley.

#contactcenterworld, @talkdesk

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About Talkdesk:
Company LogoTalkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise-class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world with thousands of seats, including IBM, Acxiom, and Zumiez rely on Talkdesk to power their customer interactions.
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