Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
Become a Basic Member for free. Click Here

News : Talkdesk Bolsters Executive Management Team with Vasili Triant as New Chief Strategy Officer

#contactcenterworld, @talkdesk

San Francisco, CA, USA, Nov 6, 2019 -- Talkdesk, Inc., a cloud contact center for innovative enterprises,  announced the appointment of Vasili Triant as chief strategy officer (CSO), further strengthening the company’s executive management team. Triant will lead the organization in identifying and evaluating large-scale strategic opportunities. He will report directly into Talkdesk chief executive officer (CEO) Tiago Paiva.

Triant joins Talkdesk with more than two decades of leadership in the highly competitive contact center, unified communications (UC) and Software as a Service (SaaS) spaces. He most recently served as general manager and vice president of Cisco’s contact center business globally, where he led product and engineering. During his tenure with Cisco, Triant was responsible for transitioning Cisco’s business from on-premises to cloud. He held prior senior executive positions with Serenova, as CEO, and ShoreTel, as vice president of enterprise sales and advanced technologies.

In this newly created executive leadership role, Triant will oversee execution of Talkdesk business initiatives and identify important investments, corporate development opportunities, partnerships and alliances. As a veteran and visionary of the customer service and telecommunications industry, Triant brings tremendous experience in shaping and refining corporate strategy and position within the global market. He will work closely with Paiva, Talkdesk senior leadership and the company’s board of directors to develop and implement a comprehensive strategic plan and growth strategy.

"We are building an executive team unlike any in the industry. It’s a team of visionaries, risk-takers and innovators who move fast, do whatever it takes to succeed and aren’t afraid to challenge the status quo," said Tiago Paiva, CEO, Talkdesk. "It is an honor to have Vasili Triant, one of the industry’s most well-respected and accomplished strategists, join Talkdesk. Vasili’s appointment marks a critical milestone for the company as we look to new areas of growth and investment. Under his leadership, Talkdesk will be strategically positioned to further enable customers to deliver consistent, effortless, intelligent and personalized customer service experiences."

"The decision to join Talkdesk was an easy one. It really came down to three important things: loving the team I would work with, believing in a product that has the potential to completely disrupt this entire market and being able to shape the trajectory of a company that is undoubtedly one of the greatest innovation stories of our time," said Vasili Triant, CSO, Talkdesk. "I’ve built a great relationship with Tiago over the last few years, and the company’s momentum is unlike anything I’ve seen before in the market."

#contactcenterworld, @talkdesk

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About Talkdesk:
Company LogoTalkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise-class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world with thousands of seats, including IBM, Acxiom, and Zumiez rely on Talkdesk to power their customer interactions.
  Company Blog   Company RSS Feed   Company Facebook   Company Twitter   Company Instagram   Company YouTube   Company LinkedIn   Company Profile Page

Today's Tip of the Day - Outsourcing Service Agreements

Read today's tip or listen to it on podcast.

Published: Thursday, November 7, 2019

Printer Friendly Version Printer friendly version

ABOUT US IN 60 seconds!

Sponsor Message

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =