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News : Talkdesk Named to Forbes 2016 Cloud 100 Companies List
San Francisco, CA, USA, Sept 8, 2016 -- Talkdesk was named to the Forbes 2016 Cloud 100, the list of the top 100 private cloud companies in the world. Talkdesk provides next-generation cloud-based contact center solutions.
"The entire Talkdesk team is excited to be included on this prestigious list," said Talkdesk CEO, Tiago Paiva. "We see a lot of disruption in the call center space due to rising customer expectations and the shift to cloud computing. This award definitively places Talkdesk as one of the most innovative and forward-thinking companies in the rapidly evolving call center software space."
Talkdesk investor and product integration partner, Salesforce, also weighed in on the success. "There is incredible innovation happening in the Salesforce ecosystem and we're delighted to work closely with Talkdesk, a leader in cloud-based contact center solutions, to make our customers even more successful," said John Somorjai, EVP of Corporate Development and Salesforce Ventures at Salesforce.
Posted by Veronica Silva Cusi, news correspondent
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Talkdesk is browser-based SaaS call center software for sales, support and marketing. It takes 5 minutes to setup and is completely customizable. Automate the telephone support process, know everything about the caller and enrich your helpdesk case and CRM histories by automatically integrating call logs, recordings, voicemails and cases into one customer profile. It seamlessly integrates with Nimble, Magento, Shopify, BigCommerce, Zendesk, Desk.com, Freshdesk, LiveChat and others.
Published: Tuesday, September 13, 2016