News : Talkdesk to Assist Veterans Charity with Cloud Contact Center Solution
San Francisco, CA, USA, Jan. 8, 2019 -- Talkdesk, an enterprise contact center platform, was selected by Wounded Warrior Project(R) (WWP) as its contact center solutions provider. WWP, a national, nonpartisan organization, helps veterans and service members who incurred a physical or mental injury, illness or wound. WWP’s warrior Resource Center will use this platform to more efficiently connect, serve and empower wounded warriors.
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"We are honored that Wounded Warrior Project selected Talkdesk as their contact center platform," said Tiago Paiva, CEO of Talkdesk. "Talkdesk will help Wounded Warrior Project meet its efficiency goals and support the important and noble cause of serving those who serve."
"Wounded Warrior Project is transforming the way America’s injured veterans are empowered, employed and engaged in our communities," said Sally Bramston, WWP Resource Center Director. "This tool assists us to more quickly connect warriors with free services in mental health, career counseling and long-term rehabilitative care."
Posted by Veronica Silva Cusi, news correspondent
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Talkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise-class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world with thousands of seats, including IBM, Acxiom, and Zumiez rely on Talkdesk to power their customer interactions.
Published: Thursday, January 10, 2019
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