News : Talkdesk Wins Cloud CRM Solution of the Year Award for 2015-16
Talkdesk is pleased to announce that they have been named the Cloud CRM Solution of 2015-16. Our cloud-based call center software is industry-leading and ever-improving. We are grateful that the Cloud Awards program has recognized of our pursuit of excellence.
The Cloud Awards celebrate innovation and achievement in cloud computing. This year, over 300 organizations from around the world were considered for awards. These companies run the gamut from large to small, established to startups. Categories of awards include Best Cloud Infrastructure, Data Innovation of the Year and B2B Customer Excellence.
Since our product’s inception in 2011, Talkdesk team members have worked towards one aim: providing a better call center software solution to our customers. Our innovation has been to move the call center of the future to the cloud.
"We are honored to have received the Cloud CRM Solution of the Year Award. This achievement comes on the heels of a transformative year of incredible growth for our company. Recognition from the Cloud Awards program is a good reflection of the appreciation we have already recieved from our customers old and new," said Paiva.
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Talkdesk is browser-based SaaS call center software for sales, support and marketing. It takes 5 minutes to setup and is completely customizable. Automate the telephone support process, know everything about the caller and enrich your helpdesk case and CRM histories by automatically integrating call logs, recordings, voicemails and cases into one customer profile. It seamlessly integrates with Nimble, Magento, Shopify, BigCommerce, Zendesk, Desk.com, Freshdesk, LiveChat and others.
Published: Monday, February 1, 2016