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News : TalkTalk Sees Annual Revenues and Profits Improve

#contactcenterworld
London, UK, May 14, 2015 -- TalkTalk, the phone and internet group which employs 1,000 staff at a Warrington call centre, grew revenues and profits for the year to March 31.

Highlights included its lowest churn rate, or loss of customers, and the acquisition of Tesco and Virgin broadband, blinkbox, and tIPicall, which will drive future growth.

#contactcenterworld

2018 Top Ranking Performers Present:

CONTACT CENTER & CUSTOMER ENGAGEMENT

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BERLIN - ORLANDO - MACAO

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Posted by Veronica Silva Cusi, news correspondent
Source: http://www.liverpoolecho.co.uk

Today's Tip of the Day - Getting The Training Underway

Read today's tip or listen to it on podcast.

Related Editorial

  • Indian Call Centre Closure Sees TalkTalk Top Broadband Complaints League
  • TalkTalk Business Receives Mitel Platinum Partner Status
  • Only 4% of TalkTalk Customers At Risk After Cyber Attack
  • TalkTalk On Course for Better Full Year Results and Savings
  • TalkTalk to Speed Up Customer Support with Voice Biometric Security
  • TalkTalk Focuses on Improving Chat-based Customer Service

More Editorial From TalkTalk Group

  • TalkTalk Awards Five-year Transformational Outsourcing Contract to CGI
  • Indian Call Centre Closure Sees TalkTalk Top Broadband Complaints League
  • TalkTalk Fined Again After Customer Data Breach by Indian Firm Wipro
  • TalkTalk Business Receives Mitel Platinum Partner Status
  • TalkTalk Customers Report Fraud Calls from Fake TalkTalk Employees
  • TalkTalk, the ‘Most Maddening' of all Firms If You Need to Talk to a Human

About TalkTalk Group:
TalkTalk is the United Kingdom's leading value for money provider of fixed line broadband and voice telephony services to consumers and business users. The group serves over 4.8 million customers across the UK under the TalkTalk, AOL Broadband and TalkTalk Business brands. Over the past five years, through a combination of organic growth and acquisitions, TalkTalk has built one of UK's largest broadband and voice customer bases.
     

Published: Friday, May 15, 2015

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