Tampa, FL, USA, Jan, 2020 -- Two months after announcing layoffs of 245 employees from its call center east of Tampa, Concentrix this week notified Tallahassee that up to another 174 layoffs are coming.
Concentrix, which provides call center and other support services to clients, said the latest round of layoffs are expected to take place March 21 as a result of the closure of one of its programs at the Interstate Corporate Center on E Martin Luther King Jr. Boulevard near Interstate 4.
That’s the same center where Concentrix, which is based in Fremont, Calif., said in November that it would lay off 245 employees this month.
Posted by Veronica Silva Cusi, news correspondent
Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance. Every day, from more than 40 countries and across six continents, our staff delivers customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design.
Published: Monday, January 27, 2020
Contact Center Innovation Channel and Digital Transformation Enabler
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