News : Tango Networks and ASC Team to Bring Compliant Mobile Communications to Enterprises

#contactcenterworld, @ASCTechnologies

Hoesbach, June 4th, 2019 -- Tango Networks and ASC are partnering to bring enhanced compliant mobile communications recording solutions to enterprises.

The joint solution leverages the strengths of both Tango Networks’ new Mobile-X service and ASC’s recording capabilities to enable partners to offer compliance solutions to their enterprise customers that capture, record, archive and analyze mobile communications.

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Tango Networks recently unveiled Mobile-X, a communications service that creates a private mobile network for voice, messaging and data exclusively controlled by an enterprise for its workforce.

"Today’s enterprise users are mobile and distributed, and their mobile communications must be in compliance with regulatory recording requirements," said Dr. Gerald Kromer, CEO of ASC. "The Tango Networks Mobile-X service offers a groundbreaking solution for managing the mobile communications of an enterprise’s workforce. Our partnership ensures that capturing, recording and analyzing these mobile communications is simple and efficient."

"Recording and analytics are essential for today’s enterprises looking to enforce archiving rules and maximize the quality of customer communications," said Douglas Bartek, CEO of Tango Networks. "Our partnership will enable an enterprise to extend ASC’s powerful communications archiving and analysis solutions to the devices used by the mobile, distributed workforce."

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About Tango Networks:
Company LogoTango Networks transforms any mobile device into an enterprise office phone.
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About ASC:
Company LogoWith the solutions from ASC, users can increase their service quality, protect their assets and react optimally in emergencies. Challenges of this kind are part of daily business for companies and public safety organizations. With ASC at their side, they benefit from the practice-oriented approach of ASC to not only capture communications streams, but also to structure this flood of data into valuable information which enhances productivity and decreases costs. ASC is a worldwide software provider of omni-channel recording, quality management and analytics. We address all enterprises with recording needs, especially contact centers, financial institutions and public safety organizations. We record, analyze and evaluate interactions across all media, including fixed line and mobile voice, chat, video, screen and SMS. The content of communication becomes accessible and critical information and trends are revealed, providing real-time business intelligence for immediate management action. ASC offers its entire portfolio either as on-premise or as a service provider with a cloud solution. We believe in cloud, and thus offer a truly multi-tenant, highly scalable family of products and services – giving our customers full flexibility, allowing them to invest as they grow, always leveraging our latest technology. With subsidiaries in the United Kingdom, France, Switzerland, Romania, Dubai, United States, Brazil, Mexico, H
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Published: Tuesday, June 4, 2019

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