TASKE Technology, Inc., a call center software application provider, announced that its TASKE Contact version 2021 is compliant with key Avaya OneCloud™ solutions, helping contact centers optimize customer interactions, drive operational efficiency, facilitate innovation and curb customer frustration. Avaya is a global provider in solutions that enhance and simplify communications and collaboration.
TASKE provides customers with a reporting solution to help increase a contact center's efficiency and deliver customer service. The application is now compliance-tested by Avaya for compatibility with the Avaya Aura(R) platform 8.1.
"In today's highly competitive business environments, a company's ability to deliver an exceptional contact center experience can be advantageous by fueling their success. Our contact center clients around the world tell us that their TASKE solutions help them deliver that remarkable customer experience," said Dave Fogwill, TASKE Professional Services Manager.
"Technology partners such as TASKE are helping customers maximize their Avaya technology to optimize contact center efficiency and improve the customer service experience," said Susy Liem, Vice President of Product Management at Avaya.
About Taske Technologies:
Established in 1989, TASKE is a privately held firm dealing in call management software, headquartered in Ottawa, Canada.
Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience management, and networking. We provide related services to large enterprises, midmarket companies, small businesses, and government organizations around the world.
Published: Friday, June 10, 2022
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