News : TaskUs Adds Veterans to Senior Leadership Team
Los Angeles, CA, USA, Feb 21, 2019 -- TaskUs, a customer experience and business process outsourcing firm, named two industry veterans to its senior leadership team, laying the groundwork for another year of growth. The company announced its first Chief Delivery Officer (CDO), Robert Hayes and named Curt Gooden its new Chief Information Officer (CIO). TaskUs is becoming the heavyweight in customer and back office process support, and Hayes and Gooden bring expertise to ensure TaskUs holds on to its edge.
"TaskUs had a ridiculous 2018! The promotion of Robert and hire of Curt set us up for success in 2019 and beyond," said CEO Bryce Maddock. "Robert has been a leader at TaskUs for the past four years. We hired him to lead our Philippines operations when we had just over 1,000 people and in four years, he grew us to well over 10,000 in the country. Curt is an IT veteran who has led technology teams at a number of companies in the BPO space, but his approach is far closer to that of our clients than run of the mill BPOs. At TaskUs, Curt will be able to unleash an agile, born in the cloud, strategy to tech enable operations."
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
As Chief Delivery Officer, Hayes will lead global client operations, ensuring the delivery of value from the company to the client from the moment the contract is signed. Before joining TaskUs, he held senior roles optimizing operations and leading large, global teams within the industry.
Gooden brings exceptional expertise in contact center information technology. He comes to TaskUs with over 20 years in the BPO industry, providing technology-based solutions that maximized revenue, transformed customer experiences and optimized business processes. He has held leadership positions at several top BPO companies in information technology and security. Gooden is a graduate of Colorado State University where he earned a Bachelor of Science in Business Administration and Information Systems.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Service Standards
More Editorial From TaskUs
TaskUs provides customer experience that powers companies through the partnership of people and technology. We provide Ridiculously Good strategy and business process outsourcing utilizing revolutionary technology and the best talent to deliver transformational, digital scale.
Published: Friday, February 22, 2019