News : Tata Communications Partners Up with Salesforce for CRM Solutions
Mumbai, India, July 20, 2015 -- Tata Communications has announced a partnership with Salesforce to allow customers to connect to the latter’s cloud-based CRM solutions.
Specifically, Tata’s IZO Private platform will plug businesses into Salesforce’s Customer Success Platform, making for what Tata describes as a one-stop-shop for end-to-end management, and delivering provisioning and productivity improvements, all while placing a premium on security and data protection through private network connections.
Julie Woods-Moss, CMO and CEO of NextGen Business at Tata Communications, commented: "Tata Communications’ partnership with Salesforce represents another milestone around our IZO™ cloud enablement platform. Our recent, independent research confirms that organisations are experiencing benefits they didn’t expect from cloud services and realizing competitive advantages from cloud deployments.
"We are committed to creating a global ecosystem that harnesses our extensive global network and enables global organisations to meet the needs of their businesses and drive customer success by adopting the cloud confidently and securely."
Posted by Veronica Silva Cusi, news correspondent
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About Tata Consultancy:
TCS provides consultancy services involving: IT services, business solutions, and outsourcing.
Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file management to help companies meet the complex challenges of global customer communication. The company has introduced sforce, a new service that will change how applications are built as significantly as salesforce.com changed how applications are delivered.
Published: Wednesday, July 22, 2015