News : TCN and DealerSocket Announce New Partnership
St. George, UT and San Clemente, CA, USA, Sept, 2017 -- TCN, Inc., a provider of cloud-based call center technology for enterprises, contact centers, BPOs and collection agencies worldwide, and DealerSocket, an automotive retailer integrated technology platform developer, announced a new partnership, strengthening DealerSocket’s dealer management system. The partnership creates a seamless integration between TCN’s advanced cloud-based contact center solution, Platform 3.0, and DealerSocket’s iDMS, a dealer management system for independent and buy-here, pay-here (BHPH) dealerships.
"We are proud to partner with DealerSocket to provide our advanced and adaptive contact center technology for the automotive industry, providing new and innovative ways for independent and BHPH dealers to effectively engage and communicate with their customers," said Bryce Payne, director of business development at TCN. "We are confident that this partnership will help streamline operations, automate customer outreach and increase overall revenue streams for dealerships of any size."
#contactcenterworld, @tcn, @dealersocket
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Posted by Veronica Silva Cusi, news correspondent
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As a leader in the voice broadcasting industry since 1999, TCN Broadcasting is recognized worldwide as the preeminent global provider of on-demand, end-to-end Interactive Voice Communication (IVC) solutions. Their cutting-edge communication technology has rendered expensive hardware, subscription software, and crowded call centers obsolete.
DealerSocket is an automotive CRM and dealership training provider, serving auto dealers throughout the US and Canada. Founded in 2001 by Jonathan Ord and Brad Perry, DealerSocket is based in San Clemente, California and employs over 300 people, serves over 3,000 dealers in the U.S., Canada and Australia, and supports more than 100,000 active users.
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