News : TCN and Global Connect Prevail in Federal Circuit Appeal
St George, UT, USA, Aug, 2017 -- TCN, Inc., a provider of cloud-based call center technology for enterprises, contact centers, BPOs and collection agencies worldwide, in conjunction with Global Connect, another provider of cloud-based dialing and communication services, announced that they prevailed in their appeal against NobelBiz, Inc.
The appeal stems from 2012 and 2013 lawsuits filed over a pair of patents, which NobelBiz believed, covered some minor functions of TCN’s and Global Connect’s systems. The U.S. Court of Appeals for the Federal Circuit agreed with TCN and Global Connect on how these patents should be understood and vacated the Eastern District of Texas’ award of around $2 million.
"TCN is pleased with the court’s ruling and proud to finally have our actions vindicated," said Jesse Bird, co-founder and chief technology officer for TCN. "With unparalleled customer support, service and technology, we continue to be committed to providing original, innovative and reliable contact center technology solutions for businesses of all sizes."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Keep Cost In Perspective
More Editorial From TCN
As a leader in the voice broadcasting industry since 1999, TCN Broadcasting is recognized worldwide as the preeminent global provider of on-demand, end-to-end Interactive Voice Communication (IVC) solutions. Their cutting-edge communication technology has rendered expensive hardware, subscription software, and crowded call centers obsolete.
Published: Wednesday, August 9, 2017
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