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News : TCN and Numeracle Announce New Strategic Partnership

#contactcenterworld, @tcn, @NumeracleInc

St. George, UT & Arlington, VA, USA July, 2019 -- TCN, Inc., a provider of cloud contact center technology for enterprises, contact centers, BPOs and collection agencies worldwide, announced a new partnership with Numeracle™, the provider of robocall blocking, labeling visibility and control in the calling ecosystem.

Through this partnership, TCN customers will receive direct access to Numeracle’s Number Registration and Trusted Entity™ Certification solutions, enabling users to register and certify phone numbers with call labeling analytics companies. 

"TCN’s commitment to innovation and compliance made them a perfect fit for our partnership program," said Rebekah Johnson, founder & CEO of Numeracle. "As TCN continues to develop new ways to optimize contact center operations and streamline workforce management processes, Numeracle is excited to work alongside TCN to enhance business communications nationwide."

"We are proud to partner with a company that works to return trust and transparency to the voice channel and provide a pathway for legal callers to proactively identify themselves as trusted callers across the telecom network," said Terrel Bird, co-founder and CEO of TCN. "In tandem with this partnership, TCN is committed to developing new technologies to help businesses better attract, maintain and communicate with consumers in a transparent and compliant way."

#contactcenterworld, @tcn, @NumeracleInc

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.tcn.com


About TCN:
Company LogoAs a leader in the voice broadcasting industry since 1999, TCN Broadcasting is recognized worldwide as the preeminent global provider of on-demand, end-to-end Interactive Voice Communication (IVC) solutions. Their cutting-edge communication technology has rendered expensive hardware, subscription software, and crowded call centers obsolete.
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About Numeracle:
Company LogoNumeracle, established to take action against the growing problem of unwanted and illegal robocalls, provides a single point of discovery into the new calling ecosystem to uncover a number's entire journey from call origination to destination. By working together with carriers, analytics companies, device manufacturers, and the developers of call blocking and labeling apps, Numeracle provides visibility across all major stakeholders and delivers actionable control to the originators of legal and wanted calls.
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Today's Tip of the Day - Using Suppliers – Be Safe, Not Sorry!

Read today's tip or listen to it on podcast.

Published: Friday, July 19, 2019

Printer Friendly Version Printer friendly version

2020 Buyers Guide Recording

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

2.) 
Geomant

Microsoft Teams Cloud Recording Service
Geomant offers a fully managed recording service for those organisations who need to address compliance or quality management while working on Teams. The Service utilises Verint’s market leading recording technology and is hosted by Geomant in Microsoft Azure. Our managed service approach is unique in that it allows organisations to benefit from advanced recording features, all while being free from any technical infrastructure or maintenance requirements that come with a traditional on-premises set up.
PH: 01789 387900

3.) 
Lieber & Associates

Recording System Consulting
L&A provides vendor-independent consulting services to select, contract for, test, and implement contact center recording systems. The firm's consultants specialize in contact center I.T. and have several decades of experience each with all major and many smaller makers of phone and call recording systems.
PH: +1-773-325-0608

4.) 
OrecX

Oreka TR
Oreka TR total recorder includes all of the call recording capabilities you will need, at about half the cost of competing for call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto-tagging (for speech analytics and phrase spotting) and so much more.
PH: 3109672003

5.) 
PCS Software

PCS GD
Call recording solution fully integrate to all main pbx solutions.
PH: +55 11 3075-2933
 
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