St. George, UT, November 06, 2018 -- TCN, Inc., a provider of cloud contact center technology for enterprises, contact centers, BPOs and collection agencies worldwide, announced that The Salt Lake Tribune has awarded TCN the 2018 Top Workplaces honor. The award recognizes leading organizations in Utah that value, empower and inspire its employees in high-performance cultures.
"Being recognized as one of Utah’s Top Workplaces is a great honor, and we are especially pleased to receive the award because it was based solely on employee feedback," said Terrel Bird, CEO and co-founder of TCN. "Since its founding, we are committed to creating and fostering a workplace where employees have work-life balance and can continue to learn new skills for career advancement. This achievement is a testament to our dedicated, hardworking employees who continue to drive the success of our growing business."
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The Salt Lake Tribune’s Top Workplaces list is based solely on employee feedback gathered through a third-party survey administered by research partner Energage, LLC (formerly WorkplaceDynamics), a provider of technology-based employee engagement tools. The anonymous survey measures several aspects of workplace culture, including alignment, execution, and connection, just to name a few.
Founded in 1999, TCN places importance on supporting its employees and local community. Its corporate environment was designed to feel like a family aligned with the company’s values and business goals. The work culture consists of a casual dress code, flexible hours, remote work options, free daily lunches and other unique benefits that foster a positive workplace. Deeply rooted in service, the community and philanthropies, TCN offers all of its employees paid time off to volunteer and regularly provides local high school students with mentoring and networking opportunities. In addition, TCN’s family-driven business rewards soon-to-be parents with bonuses to support growing families and reduce the stress and financial burden associated with starting one.
"Top Workplaces is more than just recognition," said Doug Claffey, CEO of Energage. "Our research shows organizations that earn the award attract better talent, experience lower turnover, and are better equipped to deliver bottom-line results. Their leaders prioritize and carefully craft a healthy workplace culture that supports employee engagement."
A Global Provider in Call Center Technology: TCN is a global provider of a comprehensive, cloud-based call center platform for enterprises, contact centers, business process outsourcing firms (BPOs) and collection agencies. Founded in 1999, TCN supports billions of interactions every year between call center agents and customers. A Comprehensive Platform: TCN’s flagship cloud-based contact center platform, TCN Operator, features a holistic set of easy-to-use, automated agent tools and apps for omnichannel communications, workforce engagement, compliance & data management, integration & automation, intelligence, reporting & analytics and collaboration & accessibility. TCN’s secure platform integrates seamlessly with leading APIs and is accessible to agents with visual impairments.
Published: Wednesday, November 7, 2018
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