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News : TCN Earns The Salt Lake Tribune’s 2018 Utah Top Workplaces Award

#contactcenterworld, @tcn

St. George, UT, November 06, 2018 -- TCN, Inc., a provider of cloud contact center technology for enterprises, contact centers, BPOs and collection agencies worldwide, announced that The Salt Lake Tribune has awarded TCN the 2018 Top Workplaces honor. The award recognizes leading organizations in Utah that value, empower and inspire its employees in high-performance cultures.

"Being recognized as one of Utah’s Top Workplaces is a great honor, and we are especially pleased to receive the award because it was based solely on employee feedback," said Terrel Bird, CEO and co-founder of TCN. "Since its founding, we are committed to creating and fostering a workplace where employees have work-life balance and can continue to learn new skills for career advancement. This achievement is a testament to our dedicated, hardworking employees who continue to drive the success of our growing business."

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The Salt Lake Tribune’s Top Workplaces list is based solely on employee feedback gathered through a third-party survey administered by research partner Energage, LLC (formerly WorkplaceDynamics), a provider of technology-based employee engagement tools. The anonymous survey measures several aspects of workplace culture, including alignment, execution, and connection, just to name a few.

Founded in 1999, TCN places importance on supporting its employees and local community. Its corporate environment was designed to feel like a family aligned with the company’s values and business goals. The work culture consists of a casual dress code, flexible hours, remote work options, free daily lunches and other unique benefits that foster a positive workplace. Deeply rooted in service, the community and philanthropies, TCN offers all of its employees paid time off to volunteer and regularly provides local high school students with mentoring and networking opportunities. In addition, TCN’s family-driven business rewards soon-to-be parents with bonuses to support growing families and reduce the stress and financial burden associated with starting one.

"Top Workplaces is more than just recognition," said Doug Claffey, CEO of Energage. "Our research shows organizations that earn the award attract better talent, experience lower turnover, and are better equipped to deliver bottom-line results. Their leaders prioritize and carefully craft a healthy workplace culture that supports employee engagement."

#contactcenterworld, @tcn


About TCN:
Company LogoAs a leader in the voice broadcasting industry since 1999, TCN Broadcasting is recognized worldwide as the preeminent global provider of on-demand, end-to-end Interactive Voice Communication (IVC) solutions. Their cutting-edge communication technology has rendered expensive hardware, subscription software, and crowded call centers obsolete.
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Published: Wednesday, November 7, 2018

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2020 Buyers Guide Inbound Call Handling Services

 
1.) 
3Fiftynine

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Calls are received by the right person or department. The right corresponding information is shown to the agent which makes that appointments are handled quicker and more secure.

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Call Center Studio

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Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
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Connect Assist

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We’re a specialist Contact Centre business and market leaders helping socially focused organisations deliver quality support to their clients and service users. We do this by providing 24/7 helplines, software solutions and consultancy services.

Since launching in 2006, we’ve operated at the sharp end of customer service, supporting some of society’s most vulnerable people. We’ve pioneered in our space to become a specialist in helplines, whilst using the most advanced communication and database technologies available.

Our social mission has remained a constant throughout, providing many meaningful career prospects and growth opportunities to people within our local communities and fur...
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PH: 07973640527

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Jointly International Inc.

Front Office Solutions
Front office is your Company’s first line of customer interaction and serves as the mirror of your business. Focus on your core business and let our competent staff handle your various front office needs such as:

* Customer Service via chat, email or phone
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By catering valuable, usable and enjoyable customer service, businesses can increase their CSAT Score and Customer Retention Rate. We help organizations to provide quality customer service through varied channels like email, phone and live chat. Ensuring quality after-sales support is our USP and we rely on proven approaches to ensure quality customer service.
 
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