News : TCN Launches “VocalRx,” for Healthcare Providers
St. George, UT, USA, April 27, 2016 -- TCN, Inc., a provider of cloud-based call center technology for enterprises, contact centers, BPOs and collection agencies worldwide, announced the launch of "VocalRx," a cloud-based automated patient engagement platform that offers a suite of contact center tools to save time and improve revenue cycle efficiency for healthcare providers. Built on TCN’s flagship contact center technology, Platform 3.0, VocalRx provides healthcare practitioners and hospital collectors with various automated notification tools to communicate with their patients efficiently and cost-effectively while increasing revenue.
VocalRx helps capture, manage and automatically collect service revenue through the life cycle of a given patient. With the ability to optimize the information contained in an EHR by exchanging data for automated notifications, VocalRx keeps patients educated and informed throughout every step of the process.
"We are excited to announce the availability of TCN VocalRx, and the opportunity to help automate and significantly improve patient communication in the healthcare industry," said Terrel Bird, CEO and co-founder of TCN. "As healthcare providers continue to search for new ways to improve the overall patient experience, we look forward to seeing this industry leverage VocalRx and experience the proven benefits of TCN’s cloud-based contact center technology platform."
Posted by Veronica Silva Cusi, news correspondent
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As a leader in the voice broadcasting industry since 1999, TCN Broadcasting is recognized worldwide as the preeminent global provider of on-demand, end-to-end Interactive Voice Communication (IVC) solutions. Their cutting-edge communication technology has rendered expensive hardware, subscription software, and crowded call centers obsolete.
Published: Friday, April 29, 2016