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News : Tata Consultancy Services Featured as a Leader by Everest Group
Dec 31, 2014 -- Tata Consultancy Services (TCS), an IT services, consulting and business solutions organization, has been recognized as a ‘Star Performer’ and ‘Leader’ in Capital Markets BPO by Everest Group in its report, ‘Capital Markets BPO - Service Provider Landscape with PEAK MatrixTM Assessment 2014’, November 2014.
Everest Group analyzed the relative positioning of 17 service providers using its Performance, Experience, Ability, and Knowledge (PEAK) Matrix for Banking BPO. Everest Group also analyzed service provider capabilities across multiple dimensions, including market success, scale, scope, technology capability, delivery footprint, and client satisfaction. The service providers are divided into three categories based on performance: Leaders, Major Contenders and Emerging Players.
TCS’ positioning as a Leader is a result of its overall composite score on the back of its market success, customer footprint and its scope coverage. Its designation as a Star Performer is based on its year-on-year movement on the PEAK Matrix.
Posted by Veronica Silva Cusi, news correspondent
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About Tata Consultancy:
TCS provides consultancy services involving: IT services, business solutions, and outsourcing.
About Everest Group:
Everest Group is an advisor to business leaders on the next generation of global services with a worldwide reputation for helping Global 1000 firms dramatically improve their performance by optimizing their back- and middle-office business services. With a fact-based approach driving outcomes, Everest Group counsels organizations with complex challenges related to the use and delivery of global services in their pursuits to balance short-term needs with long-term goals.
Published: Friday, January 2, 2015