News : TCS Positioned as a Leader in Robotic Process Automation Services
New York, NY, USA and Mumbai, India, Oct. 23, 2019 -- Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a global IT services, consulting and business solutions organization, has been recognized as a Leader in the Forrester Wave™ for Robotic Process Automation (RPA) Services1.
According to the report, "TCS embraces automation throughout its own organization and across its customer base." It added, "TCS has deep technical finesse and structured, mature approaches to assessing processes, identifying opportunities, developing CoEs (which it calls "automation factories") to industrialize RPA, and developing 'garages' to experiment with emerging RPA-adjacent technologies." The report goes on to say: "Firms looking for a partner with an integrated offering to support automation at scale should choose TCS."
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"TCS' Machine First™ Delivery Model (MFDM™), powered by intelligent automation and RPA, has been core to our customers' Business 4.0™ transformations. Forward-thinking enterprises are leveraging RPA as a starting point in their automation journeys to ensure better quality process outcomes, higher productivity and superior customer service," said P R Krishnan, Global Head, Enterprise Intelligent Automation and Artificial Intelligence (EIA & AI) practice, TCS. "We believe our positioning as a Leader in this report is a testament to our holistic strategy, comprehensive portfolio of offerings, and market success."
"With our deep contextual knowledge, holistic, consulting-driven approach to automation, strong cognitive service capabilities and broad-based transformation service delivery model, we help customers accelerate their transformation journeys and deliver enhanced customer experiences," added P R Krishnan.
Posted by Veronica Silva Cusi, news correspondent
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About Tata Consultancy:
TCS provides consultancy services involving: IT services, business solutions, and outsourcing.
Forrester Research is an independent technology and market research company that provides advice on existing and potential impact of technology, to its clients and the public.
Published: Friday, October 25, 2019
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