New Delhi, India/Manila, Philippines, July, 2021 -- Tata Consultancy Services announced that it is partnering with Converge ICT Solutions Inc. (Converge) (PSE: CNVRG), an end-to-end high-speed fiber broadband provider in the Philippines, to help the latter further enhance the customer experience for its subscriber base.
Converge is aggressively expanding its fiber network to meet pent-up demand for world-class broadband services in the country. In partnership with TCS, Converge has embarked on a major business transformation journey, to build a flexible and future-ready digital core to offer new and enhanced digital services to its customers.
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Central to this transformation is TCS HOBS, a plug and play digital business platform for Subscription, device and data management offered in a SaaS model, that will help Converge reimagine customer journeys with simplified processes and hyper-personalization based on customer lifetime value.
Posted by Veronica Silva Cusi, news correspondent
About Tata Consultancy:
Tata Communications provides hosted contact center solutions on Cisco HCS. We have our HCS Nodes in US, UK,Germany, India and Singapore thus catering to global customers. We also provide MPLS and Call Collection services thus becoming a single vendor in this domain to provide end to end solutions.
Published: Thursday, July 15, 2021
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