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News : TD Ameritrade’s AI-powered Chatbot Increases Asian Footprint, Reaches Singapore

#contactcenterworld

Singapore, Aug, 2018 -- As the Asian push of TD Ameritrade Holding Corp. (NASDAQ:AMTD) gains momentum, the company has announced the launch of an AI-powered chatbot for Facebook Messenger for Singaporean investors.

TD Ameritrade Singapore Pte. Ltd. is bringing US financial market updates, investor education, research and trading to its retail investors in Singapore through Facebook Messenger. The solution, powered by artificial intelligence (AI) technology and backed by live client service support – will give local retail investors one more way to access the US equity markets and their investments.

Sunayna Tuteja, head of strategic partnerships and emerging technologies at TD Ameritrade, says: "Investors in Singapore are active and engaged and have a particular affinity for Messenger, so we’re excited to bring trading and the best of TD Ameritrade education, knowledge and experiences to them through this channel."

"We’ve seen solid growth in trading in the Singapore market as a result of our client’s high engagement rate. In fact, our Asia-based clients are eight times more active than our U.S. clients, placing a third of their trades through mobile," said JB Mackenzie, managing director of TD Ameritrade Asia.

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Posted by Veronica Silva Cusi, news correspondent
Source: https://financefeeds.com


Today's Tip of the Day - Think About Demotivating Your Staff

Read today's tip or listen to it on podcast.

Published: Wednesday, August 29, 2018

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