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News : Tech Mahindra and ELTA Systems Ltd. Partner

#contactcenterworld, @tech_mahindra

New Delhi, Tel Aviv, Oct 3, 2018 -- Tech Mahindra, a provider of digital transformation, consulting and business re-engineering services and solutions and ELTA Systems Ltd., a group and subsidiary of Israel Aerospace Industries (IAI), have partnered to combine IAI‘s national-grade cyber security technologies and Tech Mahindra’s domain expertise across industries and verticals, to provide cyber solutions and services to government and enterprise customers in India and around the world.

The partnership will enable the companies to design and deliver bespoke Security Operation Centres (C-SOCs), Computer Emergency Response Teams (CERTs) and Forensic Laboratories, leveraging on state of the art automation and orchestration tools, AI and Machine learning analytics and technology. The partnership will also offer consultation, training and managed security services, based on national grade methodologies and procedures, and develop new future ready technologies that meet the evolving challenges of the cyber domain.

CP Gurnani, Managing Director & Chief Executive Officer, Tech Mahindra said, "We are excited to partner with Israel Aerospace Industries (IAI). This strategic partnership will herald a new chapter in tackling the advanced global cybersecurity threats in today’s digital age, by developing a future ready cybersecurity framework. Partnership with IAI will be a multiplier force for Tech Mahindra’s robust cyber security expertise world over."

Esti Peshin, VP and General Manager of IAI’s Cyber Division, said, "We are excited to collaborate with our strategic partner, Tech Mahindra, a company present in 90+ countries. We are confident that Mahindra’s experienced cyber security professionals will equip IAI with a sustainable competitive advantage, improving our ability to scale rapidly and prevent cyber-attacks with cutting-edge cybersecurity solutions."

Rajiv Singh, Sr. Vice President & Global Head of Cybersecurity unit of Tech Mahindra said, "IAI's practical experience of protecting governments around the world from cyber-attacks, as well as hands-on and operational experience in cyber threat intelligence solutions, training, digital forensics, communication security and cyber security will compliment Tech Mahindra’s established cyber security practice. Together we will create elite Cyber Warriors and AI based defence capabilities to combat advanced cyber threats and cyber-crime faced by Government entities and Police forces"

He further added, "IAI's advanced military grade cyber security capabilities combined with Tech Mahindra's Intelligent SOC will deliver compelling cyber security solutions for Banking, Insurance, Telecom, Critical Infrastructure, Utility and other sectors across the globe".

#contactcenterworld, @tech_mahindra

Posted by Veronica Silva Cusi, news correspondent
Source: Tech Mahindra


About TechMahindra:
Company LogoTech Mahindra is a leading provider of solutions and services to the telecommunications industry with a majority stake owned by Mahindra & Mahindra Limited, in partnership with British Telecommunications plc.
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Today's Tip of the Day - Pound-Hash-Number!

Read today's tip or listen to it on podcast.

Published: Thursday, October 4, 2018

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2020 Buyers Guide Help Desk Software

 
1.) 
eGain Corporation

eGain CallTrack™
eGain CallTrack™ is a dynamic call tracking and case management solution that helps companies provide quick, high-quality, and cost-efficient resolution of customer issues across traditional and emerging interaction channels. It is one of the many innovative customer interaction products in eGain Solve™ suite, the unified customer engagement and knowledge management software suite, which helps businesses transform their traditional call centers into omnichannel customer engagement hubs. eGain CallTrack will enable you to track, manage and resolve cases and maintain service level agreements (SLA), across channels.
 

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