Dallas, TX, USA and New Delhi, India, Dec 3, 2018 -- Tech Mahindra, a digital transformation, consulting and re-engineering provider, and H2O.ai, the open source provider in Artificial Intelligence, announced the establishment of a Center of Excellence to provide Artificial Intelligence (AI) and Machine Learning solutions to enterprise customers. The partnership aims to combine H2O.ai’s enterprise-scale automatic machine learning platform, H2O Driverless AI, with Tech Mahindra’s domain expertise across multiple industries and verticals, in order to bring AI and machine learning solutions to enterprise customers around the world.
Jagdish Mitra, Chief Strategy and Marketing Officer, Tech Mahindra, said, "A wide variety of Artificial Intelligence (AI) - enabled applications across Communication & Media, Banking, Healthcare, Life sciences, Retail and Manufacturing will unearth opportunities in the coming times. The need of the hour is to democratize knowledge in AI and make it accessible to everyone. As part of our TechMNxt charter, we at Tech Mahindra, are focused on leveraging next gen technologies to solve real business problems of our customers. Through our partnership with H2O.ai, we aim to empower our customers to use Artificial Intelligence and Machine Learning technologies to increase access to AI talent, drive better decision making, and accomplish tasks at a faster pace."
Sri Ambati, CEO and founder at H2O.ai, said, "H2O.ai is democratizing AI making it faster, cheaper and easier for enterprises with our next generation AI platforms. Our partnership with Tech Mahindra and their incredibly visionary leader, CP Gurnani will bring AI to businesses worldwide and help them in the last mile of AI implementation. Size and speed are no longer the key metrics for successful data lake implementations. Good KPIs for AI-first organizations is their ability to experiment faster by automating pipelines, discovering new insights and building AI-first application stores to monetize data with adaptive business processes. H2O is simplifying AI to build trust and our partnership with Tech Mahindra with global centers of excellence will foster a close-knit collaboration with customers and accelerate successful implementations of AI in all verticals."
Posted by Veronica Silva Cusi, news correspondent
Source: Tech Mahindra
Tech Mahindra is a leading provider of solutions and services to the telecommunications industry with a majority stake owned by Mahindra & Mahindra Limited, in partnership with British Telecommunications plc.
Published: Wednesday, December 5, 2018
Combines knowledge management with call support as continue improvement.
eGain Knowledge + AI
eGain's knowledge management software, powered with Case-Based Reasoning, an Artificial Intelligence technology, lets you provide intranet or extranet access to the common knowledge base, enabling contact center agents to provide distinctive, productive, and brand-aligned experiences in every interaction, across all channels and touchpoints.
FuzeDigital offers an affordable yet comprehensive knowledge base to answer your consumers' and staff questions. When assistance is needed, our email management system ensures your timely and accurate delivery of responses. Used by companies large and small that seek to deflect common questions while providing exceptional support.
Knowmax is a knowledge management software for enterprises. Customer service of any organization can leverage this tool to create, curate & distribute the knowledge at assisted as well as digital channels promoting self service.
Increase customer loyalty, drive revenue and boost customer lifetime value with the Synthetix suite of AI-powered integrated customer contact tools.
Synthetix was founded in 2001 and since then has become a leading innovator in creating multi-channel online customer service software. We are also known as one of the pioneers for AI-driven Virtual Agent technology, creating Virtual Agents for companies like the BBC, Vauxhall, and Ford, comparable to Siri, Cortana and Google Now, before they became the norm.
We believe that customer service across all customer touch-points should be simple, efficient and, above all, consistent. Our technology has assisted in reducing our clients’ inbound...
PH: +441279 5555 80