News : Tech Mahindra and MetricStream Announce Global Partnership
#contactcenterworld, @tech_mahindra, @metricstream
India, January 7, 2016 -- Tech Mahindra Limited, a provider of IT, Networks & Engineering solutions and BPO services, has entered into a strategic alliance with MetricStream, Inc the global market provider in Governance, Risk and Compliance (GRC) Management Apps to deliver GRC Solutions across the globe.
MetricStream’s enterprise and cloud apps for GRC allow clients to strengthen risk management, regulatory compliance, vendor governance and quality management while driving business performance. Tech Mahindra has been working with MetricStream products and solutions on integration and acceptance testing as well as defining, implementing and testing of end-to-end GRC processes. Working together, MetricStream and Tech Mahindra will help simplify governance, risk and compliance for modern, digital enterprises.
Taking a step towards strengthening the alliance, Tech Mahindra has established a dedicated MetricStream Center of Excellence (CoE) in Bangalore, India, which will be supported by expert consulting services worldwide in various geographical markets. The GRC offering will target verticals such as BFSI, Retail, Manufacturing, Healthcare, Telecom and Infrastructure. As a concept, GRC refers to acting in accordance with established laws, regulations, protocols, standards and specifications, and compliance with such processes, systems and controls by which organizations defend the interest of stakeholders.
Over the next three years, this CoE will house certified professionals trained by MetricStream University equipped with solution competencies and implementation capabilities, spanning many industry verticals. The CoE will develop niche solutions for vertical markets under platform-as-a-service (PaaS) technology on MetricStream’s platform.
Posted by Laura Collins, Editorial Management
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Tech Mahindra is a leading provider of solutions and services to the telecommunications industry with a majority stake owned by Mahindra & Mahindra Limited, in partnership with British Telecommunications plc.
'MetricStream" is an American Governance, Risk, and Compliance apps company with headquarters in Palo Alto, California.
Published: Thursday, January 7, 2016