News : Tech Mahindra Helps SEBI Go Digital
Hyderabad, India, July 29, 2016 -- Market Regulator, Securities and Exchange Board of India (SEBI) has embarked on the Digital Journey to transform its processes and End User experience to serve its internal and external customers better. This journey, started with Tech Mahindra in 2015, is turning into reality with the first phase going live today. SEBI has gone live with its new Enterprise Portal. This new portal, which replaces the existing one in a phased manner, will enable accurate and timely information dissemination to internal and external stakeholders.
SEBI started with development of its Portal solution as a digital transformation program to exploit the potential of automation, rationalize its application landscape and simplify its technology infrastructure. The first phase of the project provides SEBI employees and some of its market intermediaries with an interactive portal which improves customer centricity by supporting multiple channels and aligning with emerging digital trends. The project is being developed by Tech Mahindra and the implementation began in the month of December 2014.
Tarun Katyan (Vice President & Business Head - BFSI Tech Mahindra, India) said, "By going live with the first phase of this project, SEBI has shown its foresight in Digital era. Modern IT infrastructure and digital technologies are the new foundation for today’s organizations. By working closely with SEBI, we have implemented a scalable, next generation IT infrastructure that is designed to increase productivity, reduce operational costs and ultimately provide a better experience for its employees and intermediaries."
Posted by Veronica Silva Cusi, news correspondent
Source: Tech Mahindra
Today's Tip of the Day - Be Prompt
More Editorial From TechMahindra
Tech Mahindra is a leading provider of solutions and services to the telecommunications industry with a majority stake owned by Mahindra & Mahindra Limited, in partnership with British Telecommunications plc.
Published: Monday, August 1, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
|Genex Infosys Limited|
Genex Infosys is managed by a group of young and dynamic people having extensive knowledge and global exposure in the field of BPO and IT services. Genex is the largest BPO Company in Bangladesh is an...
TCS provides consultancy services involving: IT services, business solutions, and outsourcing.
Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of t...