Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used




Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used


This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties


Upcoming Events




How To Enter the 2020 Members' Choice Awards - For Vendors


News : Tech Mahindra Launches “” to Accelerate 5G Adoption for Communication Service Providers

#contactcenterworld, @tech_mahindra

Barcelona, Spain, Feb 25, 2019 -- Tech Mahindra Ltd., a provider of digital transformation, consulting and business reengineering services and solutions, announced, its Network Automation and Managed Services Framework based on CI/CD (Continuous Integration / Continuous Deployment) principles.

Communication Service Providers (CSPs) across the globe are getting ready for the 5G revolution and preparing to roll out 5G networks. Tech Mahindra’s, Network Automation and Managed Services Framework, is geared to accelerate 5G Network adoption by automating all the key network life cycle stages.

Manish Vyas, President CME and CEO of Network Services, Tech Mahindra, said, "Tech Mahindra’s Framework will significantly boost the speed of 5G network rollouts. Communication service providers across the globe will be able to accelerate their 5G Time-to-Market and simultaneously reduce their cost of ownership by automating every aspect of their network lifecycle. We are preparing to witness the real-world impact of 5G and are collaborating with multiple partners from different industry verticals to develop compelling, practical use cases. Service Agility, which we aim to provide with our Framework, is essential to rapidly deploy and scale these use cases".

Gabriel Brown, Principal Analyst, Mobile Networks & 5G, Heavy Reading, "If operators can deliver at scale, at pace, and at low unit cost, 5G has great potential to contribute to business transformation across diverse industries. We believe the economic and technical case for advanced services, delivered over complex infrastructure, is underpinned by operators’ ability to automate operating processes, with CI/CD models that support multi-vendor environments critical to this."

Ring2 Dashboards & Wallboards Free Trial

Tech Mahindra is excited to drive collaborative disruption with its 5G partners and will jointly showcase the framework

Affirmed Networks

"Having driven the technological innovations to make virtualization mainstream in Service Provider networks, we at Affirmed Networks are now launching 5G core technologies that empower MNO’s to drive new revenue streams by creating and automating the next generation of high throughput, ultra-low latency policy driven services", said Amit Tiwari, Vice President of Strategic Alliances & Systems Engineering at Affirmed Networks. "Working together with strategic partners like Tech Mahindra in a software driven, rich eco-system as put together within the construct enables us to extend the reach, amplify the impact and accelerate the adoption of our cloud native, microservices based, 5G core networking technologies".


"Open architecture, virtualization and automation are mandatory for the mobile networks of the future. Altiostar, the leader in Open vRAN, is excited to partner with Tech Mahindra and its framework. Tech Mahindra is uniquely positioned to onboard virtual network functions and deliver end-to-end automation of best-of-breed multi-vendor solutions "said Thierry Maupilé, Executive Vice-President at Altiostar.


"Deploying 5G infrastructure will be one of the most challenging network deployments ever," said James Feger, GM/VP of Service Providers at F5. "We are delighted to be working with Tech Mahindra. The Lifecycle Automation Framework will accelerate 5G network rollouts. F5 is delighted to provide NFV and security solutions that scale and secure service providers 5G networks as part of"

Hewlett Packard Enterprise

"As Telcos deploy virtualized applications in the Core and at the Edge of their networks, they require these solutions to deliver the quality of service their customers demand. Delivering this level of service requires extensive testing and tuning to ensure the various vendor applications perform optimally on the Telco’s open infrastructure" said Claus Pedersen, VP of Telco and NFV Segment, Hybrid IT Group, Hewlett Packard Enterprise. "Hewlett Packard Enterprise is partnering with Tech Mahindra to test and optimize the performance of these various ISV applications on trusted HPE Telco infrastructure to ensure our joint Telco customers can deliver the QoS they need for their Subscribers."


"Intel offers flexible, agile, software defined architectures allowing service providers to develop, deploy and manage intelligent infrastructure and applications anywhere", said Renu Navale, senior director Edge Services and Industry Enabling of the Network Communications Division. "We are pleased to see Tech Mahindra and the ecosystem partners utilize Intel technology to accelerate the network transformation that is vital to bring 5G solutions to the market."

Juniper Networks

"Juniper Networks is pleased to be a key ecosystem partner of Tech Mahindra’s solution, as we have worked together with Tech Mahindra over the past few years to accelerate our joint customers’ transformation to cloud technologies. The combination of our industry-leading Contrail SDN solution, the ecosystem assembled by Tech Mahindra and Tech Mahindras’ deep experience in technology consulting has created a compelling transformation path for service providers." --Manoj Leelanivas, chief product officer, Juniper Networks


"Qwilt is pleased to partner with Tech Mahindra and be part of its framework announcement here at MWC", said Alon Maor, CEO of Qwilt. "5G momentum continues to grow and will be a catalyst to accelerate 5G deployments. As another 5G catalyst, Qwilt's vCDN solution offers service providers the value of 5G MEC content delivery today and creates the foundation for new applications like AR/VR and IoT tomorrow. Our partnership with Tech Mahindra is a great way for us to showcase our solution."

Red Hat

"We believe that the 5G future of mobile networks is being built on open source innovation, not proprietary hardware and software. We’re pleased to collaborate with Tech Mahindra to help drive advancements in the 5G lifecycle around automation and DevOps, especially as communications service providers look to innovative software to bring differentiated services to crowded mobile marketplaces," said Darrell Jordan-Smith, World Wide Vice President – Ict, Red Hat.


"Network Automation & Orchestration are key components for the successful launch of 5G services and optimization of existing Service Provider services" said Vin Spinelli, SVP Global Marketing & Sales. "RIFT believes that the framework is an important and major step forward in demonstrating best-of-breed, end-to-end, 5G network services. We are delighted to participate in this development. RIFT has built RIFT.ware with a singular focus on delivering a truly open platform, available to everyone, that delivers the automation of lifecycle management, orchestration, and massive scalability to all virtual network functions, applications and services."

"As 5G deployments globally move from initial trials to live production networks, operators are increasingly focused on the monitoring and management aspects of the network buildout. Assuring 5G-enabled services brings unique challenges that require context-aware assurance driven by analytics and automation," said Atul Jain, Founder and CEO, TEOCO. "It is a privilege to integrate with industry leading partners to bring the Framework to the market. Tech Mahindra is a trusted partner and we look forward to working with them to serve our customers".

#contactcenterworld, @tech_mahindra

Posted by Veronica Silva Cusi, news correspondent
Source: Tech Mahindra

About TechMahindra:
Company LogoTech Mahindra is a leading provider of solutions and services to the telecommunications industry with a majority stake owned by Mahindra & Mahindra Limited, in partnership with British Telecommunications plc.
Company RSS Feed   Company Facebook   Company Twitter   Company Instagram   Company YouTube   Company LinkedIn   Company Profile Page

Today's Tip of the Day - A Welcome Call

Read today's tip or listen to it on podcast.

Published: Wednesday, February 27, 2019

Printer Friendly Version Printer friendly version

2020 Buyers Guide Call Routing Optimization

Eastwind Communications

Eastwind sells Oracle, Ribbon, and Dialogic SBC and routing solutions for both premise-based and cloud-based deployments along with Microsoft Teams integration. Eastwind offers managed service offerings and complete 7x24 support.
PH: 508-862-8600

Lieber & Associates

Call Routing and Contact Center Optimization
L&A provides consulting services to optimize contact centers, including call routing, skills-based routing, and multi-location routing. The firm's senior consultants have several decades of experience each in this area and work with all vendors' systems. L&A's president pioneered skills-based routing.
PH: +1-773-325-0608
Submit Event

Upcoming Events

15th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend it!

100's of best practice tips and ideas from contact center professionals Read More...

Survey - Online Event

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =