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News : Tech Mahindra Recognized as a Leader in the Dow Jones Sustainability Indices 2018

#contactcenterworld, @tech_mahindra, @DowJones

New Delhi, India and Dallas, TX, USA, Sept 17, 2018 -- Tech Mahindra, a provider of digital transformation, consulting and business reengineering services and solutions, has been recognized as a leader in the Dow Jones Sustainability Indices 2018 for the fourth consecutive year. Tech Mahindra is one of four Indian companies to be included in the DJSI World Index and one of ten Indian companies in the DJSI Emerging Markets category.

S&P Dow Jones Indices (S&P DJI) is an index provider, and RobecoSAM is an investment provider focused exclusively on Sustainability Investing (SI). The DJSI ranking is a validation of Tech Mahindra’s focus on driving its sustainability agenda through specific initiatives, such as renewable energy and water reusability projects and investment in innovative sustainability solutions, including: SMART Grid, Micro Grid as a Service, Intelligent Electrical Vehicle Charging System (IEVCS), Community Action Platform for Energy (CAPE), and Green Data Centers & Cloud-based services.

Manjit Jus, Head of ESG Ratings, RobecoSAM, said, "I congratulate Tech Mahindra for being included in the DJSI World Index & Emerging Markets category. Companies that compete for a coveted place in the DJSI, challenge themselves to continuously improve their sustainability practices and we are pleased to see that the number of companies that commit to achieving measurable positive impacts continues to rise."

Sandeep Chandna, Chief Sustainability Officer, Tech Mahindra, said, "Tech Mahindra’s inclusion in the DJSI World Index ranking for the fourth consecutive year is a testimony of our commitment to implement sustainability as part of our company’s culture. We continue to invest in building a sustainable future for our employees, our communities and our supply chain partners."

#contactcenterworld, @tech_mahindra, @DowJones

Posted by Veronica Silva Cusi, news correspondent
Source: TechMahindra


About TechMahindra:
Company LogoTech Mahindra is a leading provider of solutions and services to the telecommunications industry with a majority stake owned by Mahindra & Mahindra Limited, in partnership with British Telecommunications plc.
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About Dow Jones LP:
Company LogoSpecialties: Business News Risk & Compliance Market Intelligence Private Markets Digital Media Wealth Management Algorithmic & Quantitative Trading Research & Knowledge Management News Archives Conferences Market Moving News Investment Banking
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Today's Tip of the Day - Team Names

Read today's tip or listen to it on podcast.

Published: Wednesday, September 19, 2018

Printer Friendly Version Printer friendly version

2021 Buyers Guide IVR

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

2.) 
Computer Data Services, LLC

VIRTUAL PBX
Get the benefits of an expensive, on-premise telephone system without the high price tag and annoying maintenance.

- Never miss another phone call
- No more busy signals
- Feature rich
- Answer your calls from anywhere
PH: 216.662.5870

3.) 
Megacall

Virtual Switchboard
Megacall provides a fully customised Virtual Switchboard software for all companies (including IVR service). No matter the size of your business, our services adapt to the needs of each client.

Are you looking for a more effective way to communicate with your customers? Discover the advantages of using the IVR and how it can help in your communications.
PH: +34 952 667 511

4.) 
MightyCall

MightyCall's IVR that will increase your business’s efficiency at a fraction of the cost of a secretary. Your auto-attendant is designed to:
- Greet callers
- Deliver necessary information
- Forward calls to the appropriate extension
- Take human error out of the system
PH: +1 (888) 256-8312

5.) 
Nuxiba Technologies

CenterWare
Provide your customers with an effortless self-service experience. Easily create menus using predefined or custom prompts and data dips and route customers to live agents when needed.

Enable your customers to make payments and access information 24/7 at their convenience. Request a quote or live demo today.

6.) 
OpsTel Services

SPEED
The SPEED solution solves for service level issues while cost optimizing the environment with automation.

Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.

Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.

Speed features:

*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Performance Monitoring
PH: 1+480-435-9390

7.) 
Teckinfo Solutions Pvt. Ltd.

IVR Edge
IVR Edge is a high performance, robust and scalable ivr system that works on various leading hardware such as Dialogic, Keygoe and Synway etc. It can handle the simplest of simple to the most complex of requirements to when it come to creating an IVR. Integration with any 3rd party database, be it for banking, telecom, insurance, travel, payment gateway etc can be handled with ease. Ideally suited to create Hosted IVR and virtual patching solutions with scalabilities that can range from 4 to 128 E1’s per setup with voice recording and CDR functionality. Integration with leading text to speech (TTS) and speech recognition ASR engines add to the flexibility and functionality.
 

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