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News : Technology Services Group Ltd. Implements Autotask
Richmond, England, Nov 23, 2015 --Technology Services Group Limited (TSG), an IT support company, has selected Autotask Corporation’s unified PSA and Autotask Endpoint Management (AEM) solution to automate business processes and manage endpoints. The Autotask platform will help TSG offer an enhanced customer experience by providing numerous tools and metrics that proactively impact satisfaction, response times, and communication with clients.
"We selected Autotask because they offer a locally supported, easy-to-use solution that will give us a single pane of glass for managing our business," said Steve Cox, COO, TSG. "When we went through the buying process, we were very impressed by the expertise of Autotask’s sales and implementation teams. The process gave us confidence that Autotask was the right choice for our business; one that will help us provide a better experience to our customers."
"We are excited to work with TSG to help them consolidate business systems and provide greater efficiency, accountability and profitability," said Mark Banfield, Vice President of International, Autotask.
Posted by Veronica Silva Cusi, news correspondent
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About Technology Services Group Limited:
Technology Services Group (TSG), formed in 2003 is a national IT Solutions company headquartered in Newcastle with 400 employees based in 11 offices around the UK. TSG is a total IT support solutions provider offering IT services, telecoms and IT security specific to individual business requirements. TSG is highly accredited having achieved the international quality management standard ISO 9001:2008 following a multi-site assessment across their 11 UK offices.
About Autotask Corporation:
Autotask is a provider of web-based IT Services Management Software
Published: Friday, November 27, 2015