News : Technology Winners Announced at 2015 ContactCenterWorld.com Best in the World Awards
Technology Winners Announced at 2015 ContactCenterWorld.com Best in the World Awards
Las Vegas – November 2015. At the 2015 10th Annual Top Ranking Performer Awards from ContactCenterWorld.com – The Global Association for Contact Center & Customer Engagement Best Practices, the winners of the technology awards were announced.
These awards celebrate the Best in the World and showcase their innovation in the contact center industry. In 2015 over 1600 entries were received for the Top Performer Awards from organizations in 50 countries. The very best show cased their innovations at the 2015 Best in the World conference and the winners were voted for by the judges at the event.
The winners for the 2015 Technology Awards are:
For Technology Innovation
Teleperformance - Portugal (GOLD)
Department of Social Development - South Africa (GOLD)
Bank Central Asia – Indonesia (SILVER)
For Self Service Technology
Turkcell Global Bilgi – Turkey (GOLD)
Bank Central Asia – Indonesia (GOLD)
Commenting on the awards, Raj Wadhwani, President of ContactCenterWorld.com added "technology is very important for customer engagement and these winners showcased amazing solutions that were developed in most cases entirely in-house. It is a testament to the creativity and determination of the winners that stands out and makes them the best in the World"
Other awards announced at the event will be released in separate communications
The 2016 Awards for the contact center world are already open and applications from contact centers all around the world have already entered to compete in these awards which some refer to as being like the Olympics of the Contact Center World. Find out more at www.ContactCenterWorld.com/worldawards
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Published: Sunday, November 8, 2015