#contactcenterworld, @ringcentral

Belmont, CA, USA, May, 2019 -- RingCentral, Inc. (NYSE:RNG) a provider of enterprise cloud communications, collaboration, and contact center solutions, announced that Australia’s enterprise software as a service (SaaS) company, TechnologyOne (ASX:TNE), has selected RingCentral’s cloud communications platform to streamline customer engagement and connect its global workforce for increased innovation and productivity. The deployment of RingCentral will support the company’s international offices across six countries and team members worldwide, including innovative developers.

"We selected RingCentral for its unified, cloud-first collaborative communications and video conferencing platform that allows for easy integration with our productivity suite and our customer support system," said Edward Chung, CEO, TechnologyOne. "The agility of their approach, their product’s ability to provide a great user experience regardless of location and connectivity, and the reporting capabilities will support our steep growth trajectory."

Prior to deploying RingCentral, TechnologyOne had separate communications and contact center systems, restraining growth via mobile, global and application integration needs. By moving to RingCentral’s cloud communications platform, TechnologyOne now uses a single solution, RingCentral Office(R), to connect its global workforce across distributed locations, enabling them to communicate and collaborate using voice, web, and video meetings.

"We have a differentiated approach to cloud communications that enhances productivity and empowers people to work the way they want with collaboration and teamwork at the center," said Peter Hughes, vice president, sales for Asia Pacific, RingCentral. "Our solutions have enabled TechnologyOne to connect its global workforce and customers in a way that cannot be achieved with its former systems. As the TechnologyOne team continues to execute on their cloud-first IT strategy, we look forward to partnering with them in new ways."

#contactcenterworld, @ringcentral

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com