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News : Telarus and Avaya Partner to Accelerate Reach of Avaya Cloud Office UCaaS Solution in UK Channel

#contactcenterworld, @telarus, @Avaya

London, UK, Sept 8, 2020 -- Telarus, an international distributor of business cloud infrastructure and contact centre services, and Avaya (NYSE:AVYA), a global provider in solutions to enhance and simplify communications and collaboration, announced that Telarus will begin offering the new Avaya Cloud Office™ by RingCentral(R) UCaaS solution to its extensive partner network in the UK. This will broaden the reach of the new app and help agents drive COVID-19 business recovery by giving them access to an all-in-one UC-as-a-Service (UCaaS) offering that solves the challenges of distributed working. 

With employees now working from various locations, it is vital to maintain a consistent communication experience and ensure that staff have access to the most powerful collaboration tools, no matter where they are. The partnership will help businesses achieve this as they navigate the ‘new normal’ of distributed working. By moving communication and collaboration to the cloud, businesses can stay agile and flexible as employees adapt to work from location to location.

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Shane Speakman, Vice President of UCaaS Business Development at Telarus, said: "As agility is vital in today’s rapidly evolving business landscape, organisations must make smart technology investments – as an all-in-one solution, Avaya Cloud Office offers businesses every feature they may need to make remote working a success."

"Having witnessed the strong uptake of Avaya Cloud Office in our Canadian market, we are also excited to replicate this with our extensive partner network in the UK. With our portfolio of over 160 leading service providers and the best support organisation in the industry, we are well-positioned to accelerate end-customers’ journey to the cloud amidst the current shift to new ways of work, as well as help our partners diversify and grow their businesses."

Rudo Tielrooij, Director of International Cloud Sales at Avaya said: "As an all-in-one solution, Avaya Cloud Office empowers organisations to take full control of their communication and collaboration capabilities. With the business landscape changing every second, teams need an agile and flexible solution that can help them keep up with the pace of change and meet their specific requirements – Avaya Cloud Office does exactly that. With Telarus’ expert knowledge and influence on its wide partner network, we are confident that we can accelerate the adoption Of Avaya Cloud Office and provide value to businesses transitioning to the cloud."

#contactcenterworld, @telarus, @Avaya

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.webwire.com


About Telarus:
Company LogoTelarus, Inc., a value added distributor that holds contracts with the world's leading commercial telecommunication carriers, makes it easier and more profitable for solution providers, VARs, and MSPs to sell and source voice, data, and cloud solutions. Our patented GeoQuote platform combines real-time carrier pricing with advanced research features and branded proposals. Telarus' experienced Sales staff is strategically focused on enterprise WAN and high-capacity Ethernet bandwidth solutions, mpls network providers, international mpls, ethernet over copper service providers, making it easier
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About Avaya:
Company LogoAvaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience management, and networking. We provide related services to large enterprises, midmarket companies, small businesses, and government organizations around the world.
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Today's Tip of the Day - Know Yourself Before You Look At Your Competitors

Read today's tip or listen to it on podcast.

Published: Thursday, September 10, 2020

Printer Friendly Version Printer friendly version

2020 Buyers Guide Visual Communications

 
1.) 
Chatvisor

Co-Browsing Integration
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.
 

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