News : Telax Selected by SaskTel as Cloud Contact Center Solution Provider
Toronto, Ontario, Canada, Sept, 2018 -- Telax, a Cloud Contact Center software provider, has announced that it has been selected by SaskTel, an ICT provider in Saskatchewan, as their Hosted Contact Center platform. This multi-year agreement will enable SaskTel to offer SaaS-based Contact Center solutions across a wide spectrum of industry verticals.
"We're very excited to be selected by SaskTel, the largest ICT service provider in Saskatchewan, and an early cloud contact center visionary," commented Telax CEO Koray Parmaks, "This selection underscores our unwavering belief and commitment to CSPs as best positioned to help businesses capture the benefits of moving their contact centers to the cloud."
As part of this agreement, SaskTel also becomes Telax’s preferred partner in Western Canada.
SaskTel’s Acting President and CEO, Doug Burnett stated, "We’re extremely pleased to adopt Telax’s cloud based contact center solution as it will be a welcome upgrade to our suite of Business products and services that will help to differentiate SaskTel to SMB and Enterprise level customers throughout Western Canada."
Posted by Veronica Silva Cusi, news correspondent
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About Telax Hosted Call Center:
Telax Hosted Call Center is North America's leader in hosted call center solutions. Based in Toronto, Canada, Telax has been providing cloud-based business solutions to prominent public and private sector organizations since 1999. The simplicity delivered by Telax services enables clients like Tellabs, Johnson & Johnson, CI Investments, Best Buy, Health Canada and the GSA, to reduce costs and improve efficiency, so that they can do more with their most critical resource: people.
Saskatchewan Telecommunications Holding Corporation, commonly known as SaskTel, is a full service communications provider in Saskatchewan.
Published: Friday, September 14, 2018
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