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News : TelcoBridges Joins the Cloud Communications Alliance

#contactcenterworld, @TelcoBridges

Montreal, QC, Canada, Nov 21, 2019 -- TelcoBridges, a designer and manufacturer of carrier-grade virtual session border controllers and Tmedia VoIP gateways, announced that it has joined the Cloud Communications Alliance (CCA) – the industry peer association dedicated to fostering the growth of cloud communications services.

The CCA represents the needs and initiatives of enterprise users, service providers, analysts, vendors and platform providers to ensure their collective ideas are represented at the highest levels throughout the industry. CCA members include the technologists and thought-leaders who continue to advance cloud-based services by educating businesses on the best ways to build, sell and scale their enterprise communications systems. 

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"The continued evolution of cloud-based services requires a transition to business models based on scalable subscriptions," said TelcoBridges’ Chief Marketing Officer Alan Percy. "FreeSBC and ProSBC are ideally suited to help service providers make this type of transition, and we’re looking forward to working with our CCA colleagues to help the industry deliver scalable communications, reduce capital costs and swiftly address changing business conditions."

"International collaboration is key to the continued growth of cloud communications and TelcoBridges’ innovative technology and business model have been adopted by thousands of customers in more than 100 countries around the globe," said CCA Chairman Clark Peterson. "We’re pleased to welcome TelcoBridges to the alliance and we look forward to their continued contributions to our industries’ growth."

#contactcenterworld, @TelcoBridges

Posted by Veronica Silva Cusi, news correspondent
Source: TelcoBridges


About TelcoBridges:
Company LogoTelcoBridges designs and manufacture of carrier grade, high performance, and high-density Session Border Controllers and VoIP media gateways which bridge telco operators. TelcoBridges and their accredited partners (consisting of valued-added resellers, system integrators, and solution developers) have deployed VoIP media gateway solutions, with remote or onsite installation, as well as personalized 24/7 support in more than 100 countries worldwide. TelcoBridges' brands include: Tsbc™ (session border controllers) Tmedia™ (VoIP media gateways), Tsig™ (signaling gateways), Ttrans™ (transcoding gateways), Tdev™ (development platform) and Tmonitor™ (real-time network monitoring equipment).
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Today's Tip of the Day - Printing Telephone & Fax Numbers

Read today's tip or listen to it on podcast.

Published: Friday, November 22, 2019

Printer Friendly Version Printer friendly version

2020 Buyers Guide Computer Telephony Integration

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

2.) 
ComSys S.A.

CLink for CRM and Call Center Integration
CLink by Comsys is a middleware that connects in real-time the CRM and the contact center applications. CLink enhances the CRM with interaction management capabilities from the contact center that allow agents to work more productively across all communication channels.
Comsys is a provider of οmnichannel customer engagement solutions that assist companies around the world in delivering unique customer experiences. For the last 15 years, Comsys designs and implements complex projects for clients from the outsourcing, financial services, telecommunications, and retail sectors. Comsys enjoys strategic partnerships with technology vendors like Cisco®, Aspect Software®, and Microsoft® for the delivery of innovative interaction management and contact center optimization solutions.
PH: +302109241486

3.) 
IntraNext Systems

IntraNext Systems develops agent efficiency tools and data security software solutions for medium-to-large contact centers. Our Event Intelligence® Platform solutions include SmartCTI™, iGuard®, and SmartSIP™. SmartSIP is based on our patented SIP layer technology and provides a DTMF masking solution for VoIP environments.
PH: 888.638.6398

4.) 
Megacall

CRM integration
CRM
We know how important it is for a business to obtain data from its customers and to manage them effectively, so we help small to large companies by integrating their CRM with the Virtual Switchboard.

This type of integration will simplify the work of your team and improve the management performance of the contact list and its information.
PH: +34 952 667 511

5.) 
NovelVox

NovelVox CTI Connector
NextGen Cisco Finesse, Genesys & Avaya Embedded CTI Connectors for Salesforce, Microsoft Dynamics, ServiceNow, Zendesk & more.
PH: (+1) 301 202 3672
 

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