Hong Kong, Nov 9 2016 -- Teledirect Singapore received the Asia Pacific Contact Centre Association Leaders’ ‘Recognition of Excellence’ Award for the third consecutive year.
Hosted by the Hong Kong Call Centre Association (HKCCA), the APCCAL EXPO & Awards 2016 aimed to share best practices among members through cross-border site visit benchmarking, seminars and regional networking. The awards regionally recognise organisations that uphold and advance industry excellence and are innovative trailblazers in Asia Pacific’s outsourced contact centre industry.
Teledirect will be expanding its operations to offer the industry renowned service quality to more of Asia’s growing markets from new sites in Tokyo and Beijing.
Posted by Veronica Silva Cusi, news correspondent
TeleDirect is only as successful as the agents we assign to our client accounts. We provide exceptional customer service and support for you and your customers by giving you the option of how, when and where your agents are utilized and deployed.
Published: Thursday, November 10, 2016
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