Telefonix Voice & Data, a provider in communications and technology solutions across the UK, announces Gold partnership status with Gamma, a supplier of voice, data and mobile products and services.
David Hughes, Operations Director of Telefonix Voice & Data, said, "I’m delighted that we are now a Gamma Gold Partner. Our business has only prospered in the time that we have been an accredited partner of Gamma, and now our hard work and dedication to provide our customers the best in communications technology has led to our upgrade to Gold status. We are looking forward to utilising the added benefits of our new accreditation to ensure our customers continue to receive the best service and support possible".
Louise Fairley, Partner Programme Manager at Gamma, added, "By achieving Gold partner status, Telefonix Voice & Data will now benefit from additional support and resources including access to premium features on the partner marketing portal Accelerate, MDF funding for Gamma-focused marketing activity, one-to-one marketing consultancy and access to managed services for tailored design of collateral and promotional material."
Telefonix continue to offer a wide range of Gamma products and services, including the latest in communications technology.
About Telefonix Voice & Data:
Telefonix Voice & Data helps small, medium and enterprise companies in the UK with their Business Technology needs, enabling them to transform and expand. Our core solutions include: Contact Centre, CRM Integration, Business Phone Systems, High Speed Business Broadband, Customer Experience, Business Voice, Video Conferencing, Collaboration, Cyber Security, IT Networks, Leased Lines, SIP Trunks, and Unified Communications.
Gamma provides next generation voice, data and managed cloud communications services to public and private sector organisations throughout the UK. Established in 2001, Gamma provides customers with complete solutions that allow them to communicate more efficiently with their customers, staff and business partners. Gamma has one of the largest next generation IP networks enabling it to provide excellent UK network coverage for voice and data services.
Published: Friday, December 21, 2018
|1.)||Call Center Studio|
Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
|2.)||Computer Data Services, LLC|
Get the benefits of an expensive, on-premise telephone system without the high price tag and annoying maintenance.
- Never miss another phone call
- No more busy signals
- Feature rich
- Answer your calls from anywhere
eGain SmartIVR is an over-the-top solution to modernize IVR systems. Businesses can offer smartphone callers an easy choice to resolve queries via digital messaging and intelligent self-service. And they can optimize the IVR experience with end-to-end analytics.
Megacall provides a fully customised Virtual Switchboard software for all companies (including IVR service). No matter the size of your business, our services adapt to the needs of each client.
Are you looking for a more effective way to communicate with your customers? Discover the advantages of using the IVR and how it can help in your communications.
MightyCall's IVR that will increase your business’s efficiency at a fraction of the cost of a secretary. Your auto-attendant is designed to:
- Greet callers
- Deliver necessary information
- Forward calls to the appropriate extension
- Take human error out of the system
Provide your customers with an effortless self-service experience. Easily create menus using predefined or custom prompts and data dips and route customers to live agents when needed.
Enable your customers to make payments and access information 24/7 at their convenience. Request a quote or live demo today.
The SPEED solution solves for service level issues while cost optimizing the environment with automation.
Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.
Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.
*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Performance Monitoring
|8.)||Teckinfo Solutions Pvt. Ltd.|
IVR Edge is a high performance, robust and scalable ivr system that works on various leading hardware such as Dialogic, Keygoe and Synway etc. It can handle the simplest of simple to the most complex of requirements to when it come to creating an IVR. Integration with any 3rd party database, be it for banking, telecom, insurance, travel, payment gateway etc can be handled with ease. Ideally suited to create Hosted IVR and virtual patching solutions with scalabilities that can range from 4 to 128 E1’s per setup with voice recording and CDR functionality. Integration with leading text to speech (TTS) and speech recognition ASR engines add to the flexibility and functionality.