News : Teleopti Celebrates 10 Years in the Middle East
Dubai, UAE, June 16, 2016 -- Teleopti is celebrating its tenth year anniversary operating in the MENA region.
It was in 2006 that Teleopti management team understood the need to expand its business into this fast evolving region, and within a year a representative office was opened. The results quickly exceeded expectations. The company started with just a couple of employees and one customer, but now boasts more than 50 established customers.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
"I vividly remember my first deal closing. Teleopti has undergone spectacular growth since. We proud ourselves in taking part of transforming the face of customer service in the region", commented Hossam Amer, Regional Manager, Teleopti MENA. "Over the past decade we have witnessed contact centers transforming, we can say with absolute confidence that they are on the right track", Hossam adds.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Touch Tone IVR
More Editorial From Teleopti
Teleopti is a global provider of workforce management (WFM) software, offering a WFM solution that is sophisticated, localised and easy to use. Teleopti focuses on helping contact centers, back offices and retail stores improve customer service, employee satisfaction and profitability – through optimized, automated forecasting and scheduling. Founded in 1992, Swedish-established Teleopti has custo¬mers in over 80 countries, numerous offices around the world – from Beijing to São Paolo – and a comprehensive global network of partners.
Published: Friday, June 17, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Teleopti is a global provider of workforce management (WFM) software, offering a WFM solution that is sophisticated, localised and easy to use. Teleopti focuses on helping contact centers, back office...
|Arise Virtual Solutions|
Arise is a pioneer of on-demand customer management technology and business process outsourcing. Our powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-ho...
ConSol Limited is a provider of Contact Centre services, Customer Management Solutions and Business Process Outsourcing (BPO) to the Information Communication Industry in West Africa. ConSol bridges t...