News : Teleperformance Call Centre Operational
Georgetown, Guyana, Oct 14, 2015 -- After a six-month delay, Teleperformance’s customer care facility at Robb and Camp streets is now operational.
The Business Process Outsourcing (BPO) company has a capacity to house more than 1,500 employees.
"I think it would advance not only Guyana as an entire country… but also hiring and making optimal jobs for persons, who can experience a different type of work site…," Vice President of Operations Dr Dale Dan told a news conference yesterday, while noting that the company’s goal is to become the premier employer in Guyana.
In April, Dr Dan had expressed her hopes of having the call centre up and running by the early part of May. It was explained that the company had hoped to have 1,500 persons working at the location by August 1st, with an additional 900 being added to the team at the end of December this year.
Next week, the company will start training its first batch of employees. This week is dedicated to training the support staff on the company’s policies and reporting format.
Posted by Veronica Silva Cusi, news correspondent
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Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience working with the most successful companies worldwide. With the strongest financial profile in the contact center space, Teleperformance’s leadership is unparalleled. Teleperformance was founded in 1978 in Paris, France and our U.S. based operations, headquartered in Holladay, Utah, were founded in 1993. Since then, expansion has been fueled by organic growth through additional volume awards by satisfied clients, and through acquisitions. Our combined financial strength, expertise, proven processes, and technology enhance the services and value we deliver to our customers and position us well to partner with clients around the globe.
Published: Thursday, October 15, 2015
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