News : Teleperformance Hiring 300 for Abilene Call Center
High Point, NC, August 12, 2014 -- North High Point call center APAC Customer Services is continuing its rapid pace of hiring, with plans to add 200 jobs through the end of October.
The company has hired more than 500 people since April, and is looking to fill 200 customer-service representative positions and 15 manager positions, said Christine Jones, recruiting manager at APAC.
The Bannockburn, Ill.-based outsourcing company answers sales and support customer-service calls for corporations.
The new jobs are being driven by demand from one client, whom Jones declined to name. She said APAC has had strong response from applicants so far.
"Our company has done an amazing job for this client," Jones said. "We’re quickly approaching the holiday season, and we’re expecting business to be strong, so I think it’s an awesome opportunity for anyone interested."
The positions are full-time and offer benefits after 60 days of employment, she added.
Job-seekers can apply online.
Applicants are also asked to call to schedule an information session at the company’s headquarters, at 4336 Federal Drive, which has a Greensboro address, but is in the High Point city limits.
Posted by Veronica Silva Cusi, news correspondent
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Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience working with the most successful companies worldwide. With the strongest financial profile in the contact center space, Teleperformance’s leadership is unparalleled. Teleperformance was founded in 1978 in Paris, France and our U.S. based operations, headquartered in Holladay, Utah, were founded in 1993. Since then, expansion has been fueled by organic growth through additional volume awards by satisfied clients, and through acquisitions. Our combined financial strength, expertise, proven processes, and technology enhance the services and value we deliver to our customers and position us well to partner with clients around the globe.
About Expert Global Solutions:
Expert Global Solutions (EGS) is a global customer service organization, delivering leading outsourced solutions, for customer and financial care. Serving the world’s leading companies, EGS helps decision-makers delight their customers and deepen brand engagement. With revenues of $1.2B, EGS has over 40,000 employees in more than 70 locations across 11 countries. EGS customer care support services, delivered through voice, text, chat and email, span the customer management experience. From answering product-related questions and technical support, to up-selling and cross-selling, to social care. For financial care, EGS supports critical financial management functions, such as accounts receivable management, revenue cycle management, and order to cash. EGS has deep vertical expertise, with a unique understanding of industry-specific needs, including healthcare, financial services, logistics, online retail, technology, telecommunications and utilities. An award winning company and equal opportunity employer, EGS is committed to delivering an exceptional customer experience, in every interaction.
Published: Wednesday, August 13, 2014