News : Teleperformance in Portugal Recognized as a Best Workplace by Great Place to Work® Institute
Paris, France, July 12, 2017 -- Teleperformance (Paris:RCF), a provider in omnichannel customer experience management, announced that it was ranked as a top three ‘Best Workplace’ in Portugal by the Great Place to Work(R) (GPTW) Institute. Teleperformance Portugal accepted the honor, its seventh GPTW award, at a ceremony held at the Royal Greenhouse in Lisbon.
To be considered for a Best Workplace award, companies undergo a rigorous evaluation process that measures perceptions of employees, as measured by the Great Place to Work Trust Index© Survey. The strength of people-related management practices is also evaluated using a people-practice assessment framework developed by the institute.
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Teleperformance in Portugal employs 8,000 workers, from 82 nationalities, and has multiple programs aimed at the training and career development of its employees. Positive employee development initiatives include the Leader Acceleration Program (LeAP), a management trainee program; the "Jump!" program, intended for the development of future leaders; and the "Top Performer" awards, part of the company’s recognition program.
"We are very proud to be considered a Best Workplace by the Great Place to Work(R) Institute once again, said João Cardoso, Chief Executive Officer, Teleperformance Portugal. Throughout the past few years we have grown and evolved when it comes to our human resources, internal communications, training and organizational culture. This extraordinary teamwork has allowed our good practices to become the subject of numerous national and international distinctions."
"Continuous recognition by the prestigious Great Place to Work(R) Institute is a great honor and well deserved by the Teleperformance team in Portugal, said Paulo César Salles Vasques, Worldwide Chief Executive Officer, Teleperformance Group. The team’s commitment to success for our partners and passion to provide excellent customer experiences is recognized and appreciated by the global Teleperformance family."
#contactcenterworld, @Teleperformance, @gptw_us
Posted by Veronica Silva Cusi, news correspondent
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Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience working with the most successful companies worldwide. With the strongest financial profile in the contact center space, Teleperformance’s leadership is unparalleled. Teleperformance was founded in 1978 in Paris, France and our U.S. based operations, headquartered in Holladay, Utah, were founded in 1993. Since then, expansion has been fueled by organic growth through additional volume awards by satisfied clients, and through acquisitions. Our combined financial strength, expertise, proven processes, and technology enhance the services and value we deliver to our customers and position us well to partner with clients around the globe.
About Great Place to Work:
Through proprietary assessment tools, advisory services, and employer branding programs, including Best Companies lists and workplace reviews, Great Place to Work® provides the benchmarks, framework, and expertise needed to create, sustain, and recognize outstanding workplace cultures.
Published: Friday, July 14, 2017
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