News : Teleperformance India Literacy Program Adjudged Best
New Delhi, July 22, 2014 -- Teleperformance India's literacy program for children has been adjudged the Best Community Spirit Program in the Asia Pacific region by Contact Centre World, a worldwide body focused on propagating best practices in the BPO industry.
Picture right: Sanjay Mehta (2nd from left), Managing Dierector of Teleperformance Inda receiving GOLD Award
Top Ranking Performers in the Contact Center World – Best in World, met, shared ideas and the best were voted for by judges at this event hosted by ContactCenterWorld – The Global Association for Contact Center & Customer Engagement Best Practices. Contact Center World is a global organisation that recognises and rewards best practice in customer service throughout the world.
The company, which began its India operations in 2001, was selected from more than a 100 outsourcing firms across Australia, China, India, Indonesia, Japan, Malaysia, New Zealand, Philippines and Singapore by an eminent jury.
The literacy program is a part of the Corporate Social Responsibility (CSR) efforts of Teleperformance employees, called 'Citizens of the World', driven by a small voluntary contribution.
The 'Citizens of the World' initiative, which has benefited over 1,200 children in Gurgaon, Indore and Jaipur, also runs in 62 countries where the company has a presence, according to a company press release.
"Teleperformers propagate CSR as Citizen Social Responsibility since they believe that the responsibility of change lies within the heart and mind of every capable individual who can be the change that he wishes to bring (about) in the society," said Sanjay Mehta, MD Teleperformance India.
"We owe special gratitude to the three social entrepreneurs -- Captain Indrani Singh, Sunita Yadav and Vijaylaxmi Somani -- who welcome Teleperformers to add value through time and effort," adds Mehta.
Raj Wadhwani, president of Contact Center World, said: "We congratulate the team at Teleperformance India for winning the Best Community Spirit award that recognizes significant contribution the firm makes within the community."
You and your company can learn from industry leaders on how to increase performance and productivity, avoid HR challenges, improve customer service and much more. Don't miss out on this amazing learning and networking opportunity! Visit www.ContactCenterWorld.com/conferences for conferences.
For more information on how you can take part in this prestigious and sought after awards program for the best of the best in the industry visit www.ContactCenterWorld.com/worldawards.
The Contact Center World winners will share their best practices on 10-14 November, at the ninth annual Global Best in the World conference in Las Vegas, Nevada. www.contactcenterworld.com/conferences/?confarea=VEGAS
Today's Tip of the Day - Complaint Management
More Editorial From Teleperformance
Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience working with the most successful companies worldwide. With the strongest financial profile in the contact center space, Teleperformance’s leadership is unparalleled. Teleperformance was founded in 1978 in Paris, France and our U.S. based operations, headquartered in Holladay, Utah, were founded in 1993. Since then, expansion has been fueled by organic growth through additional volume awards by satisfied clients, and through acquisitions. Our combined financial strength, expertise, proven processes, and technology enhance the services and value we deliver to our customers and position us well to partner with clients around the globe.
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 145,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link http://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Wednesday, July 23, 2014