News : Teleperformance Launches Fourth Site in Florida
Salt Lake City, UT, USA, July 11, 2016) -- Teleperformance, a global provider in outsourced omnichannel customer experience management, announced that it will be opening a nearly 30,000 square foot contact center in Panama City, FL at 200 Richard Jackson Blvd. The facility will bring more than 300 jobs to the Emerald Coast, with the first employees taking calls in early July.
"We are proud to continue our company's growth and expansion in Florida with our newest site in Panama City," said Brian Johnson, CEO of Teleperformance U.S.A. "It is exciting to continue our domestic growth across the U.S. with our fourth location in the state. Florida has been a great home for Teleperformance, and we are proud to open our doors in the Panhandle, with our newest site in the booming, cosmopolitan Panama City area."
"Panama City offers Teleperformance an ideal location along a beautiful coast, with a tight-knit community, and a talented, diverse workforce," said Johnson. "The strength of this community, and the unique advantages it offers to local businesses made this area particularly attractive to us. We also admire the city's motto 'dedicated to excellence… people serving people,' which aligns with our core values at Teleperformance."
Employees will provide high-level customer care to Fortune 500 companies. New available positions require strong customer service and problem solving skills focused on providing a great service experience. Contact center positions available at the new Teleperformance facility include, but are not limited to, Customer Service Representatives, Trainers, Quality Assurance personnel, and various leadership and client management positions. Those interested in applying for a position may do so online.
Posted by Veronica Silva Cusi, news correspondent
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Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience working with the most successful companies worldwide. With the strongest financial profile in the contact center space, Teleperformance’s leadership is unparalleled. Teleperformance was founded in 1978 in Paris, France and our U.S. based operations, headquartered in Holladay, Utah, were founded in 1993. Since then, expansion has been fueled by organic growth through additional volume awards by satisfied clients, and through acquisitions. Our combined financial strength, expertise, proven processes, and technology enhance the services and value we deliver to our customers and position us well to partner with clients around the globe.
Published: Thursday, July 14, 2016