News : Teleperformance Launches New Operations and Contact Centre
Dubai, UAE, Oct 6, 2015 -- Teleperformance, a global provider in outsourced multichannel customer experience management, announced the launch of its first operations and contact centre in the United Arab Emirates. The launch of the new centre which is located in Dubai Internet City was attended by a number of officials from Teleperformance, as well as the client's team supporting the launch of the project
The contact centre in Dubai Internet City which runs in an area of 23,000 sq. m will use the latest technologies to serve new and existing clients from different sectors such as Telecom, Travel & Tourism, Retail, Technology, Automotive, and Financial Services. It can accommodate more than 500 employees who will work around the clock throughout the year.
Mohammed Yahia, General Manager at Teleperformance Dubai commented on the opening of the new operations and contact centre: "The launch of the new Teleperformance operations and contact centre in Dubai is a milestone in expanding Teleperformance geographical footprint in the Middle East. It has been a successful year for us after the opening of the first virtual contact centre in the region which was launched earlier this year in Dubai Internet City .
Posted by Veronica Silva Cusi, news correspondent
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Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience working with the most successful companies worldwide. With the strongest financial profile in the contact center space, Teleperformance’s leadership is unparalleled. Teleperformance was founded in 1978 in Paris, France and our U.S. based operations, headquartered in Holladay, Utah, were founded in 1993. Since then, expansion has been fueled by organic growth through additional volume awards by satisfied clients, and through acquisitions. Our combined financial strength, expertise, proven processes, and technology enhance the services and value we deliver to our customers and position us well to partner with clients around the globe.
Published: Thursday, October 8, 2015