News : Teleperformance Opens Center in Mexico
June 18, 2014 -- With an investment, Teleperformance opened a new call center in the municipality of San Andres, Cholula, in the State of Puebla, which will have a start-up of around one thousand employees and will join the 17 contact centers already operated by the company in Mexico.
Juan Ignacio Sada, Nearshore North CEO at Teleperformance, states that the company decided to set up in Cholula, located in the metropolitan district of the city of Puebla, because of the large proportion of people that have a good command of the English language, as well as its large student population.
"Puebla is a young, dynamic and innovative city. It has one of the largest Universities in Mexico and boasts a high level of education, and an impressive percentage of people who speak English well, along with the support of federal, municipal and state government. Everything we are looking for for this company and for our clients is found here, which is why we are investing $6 million and generating at least one thousand jobs, with a view to expand with time", states Sada.
"The strategic location of Puebla offers a great advantage for companies looking to invest in Mexico, as it is located only 100 km from Mexico City and 300 km from the international port of Veracruz", adds Juan Ignacio Sada, who notes that generating work is one of the most significant social benefits provided by the company. "In Mexico, we have created over 18,000 jobs; which makes it one of the foremost countries where Teleperformance has created job opportunities, along with the United States, the Philippines and Brazil".
Posted by Veronica Silva Cusi, news correspondent
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Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience working with the most successful companies worldwide. With the strongest financial profile in the contact center space, Teleperformance’s leadership is unparalleled. Teleperformance was founded in 1978 in Paris, France and our U.S. based operations, headquartered in Holladay, Utah, were founded in 1993. Since then, expansion has been fueled by organic growth through additional volume awards by satisfied clients, and through acquisitions. Our combined financial strength, expertise, proven processes, and technology enhance the services and value we deliver to our customers and position us well to partner with clients around the globe.
Published: Thursday, June 19, 2014