News : Teleperformance U.S.A Expanding in Grand Rapids, Michigan
Grand Rapids, MI, June 19, 2015 -- Teleperformance, a provider in outsourced multichannel customer experience management, recently announced that it will be expanding its Grand Rapids, Michigan facility at 2680 Horizon Drive with the recent addition of a new business volume bringing close to 300 new career opportunities to the Grand Rapids area with starting rate of pay of $10.25 an hour with opportunities to earn up to $14 an hour with the new incentives.
"Our client has always seen Grand Rapids as a great place for customer service and support," says Teleperformance U.S.A. President of Operational Delivery, Miranda Collard. "They recognize the area’s diversity, talent, and education in the community. Offering a unique advantage to employers like Teleperformance because of the strength of the community and the citizens plus the incredible work ethic of our employees. We are excited to continue our growth in this area as is our client."
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Hiring for these positions has started says Jim Phillips, Vice President Talent Acquisition, Phillips an 18 year employee of the company says, "Applicants can apply online or in person, going through skills assessments, interviewed and can walk out the same day with a great new career that will allow them the opportunity to learn and develop their skills to move up within the organization."
Posted by Veronica Silva Cusi, news correspondent
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Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience working with the most successful companies worldwide. With the strongest financial profile in the contact center space, Teleperformance’s leadership is unparalleled. Teleperformance was founded in 1978 in Paris, France and our U.S. based operations, headquartered in Holladay, Utah, were founded in 1993. Since then, expansion has been fueled by organic growth through additional volume awards by satisfied clients, and through acquisitions. Our combined financial strength, expertise, proven processes, and technology enhance the services and value we deliver to our customers and position us well to partner with clients around the globe.
Published: Monday, June 22, 2015
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