News : Teleperformance U.S.A Expands in Edinburg,Texas
Edinburg, TX, USA, March 23, 2015 -- Teleperformance, the global provider in outsourced multi channel customer experience management, recently announced that it will be expanding its facility in Edinburg, Texas at 1701 Closner Blvd. The facility will bring an additional 200 jobs to the Edinburg area.
"Our clients see Edinburg as a great place for customer service and support," says Teleperformance U.S.A. President of Operational Delivery, Miranda Collard. "They recognize the area’s diversity, talent, and education in the community. Edinburg offers a unique advantage to employers like Teleperformance because of the strength of the community and the incredible work ethic of the people. We are excited to continue our growth in this area."
Hiring for these positions has started says Jim Phillips, Vice President. Phillips an 18 year employee of the company says, "applicants come in, are tested and interviewed and can walk out the same day with a great new career that will allow them the opportunity to learn and develop their skills to move up within the organization." Phillips started as phone agent in Columbus, Ohio who now resides in Salt Lake City, Utah.
Teleperformance currently employs more than 30,000 people nationwide. Contact center positions available at the Teleperformance facility include, but are not limited to, Customer Service Representatives, Trainers, Quality Assurance Personnel, and various leadership and client management positions.
Posted by Veronica Silva Cusi, news correspondent
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Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience working with the most successful companies worldwide. With the strongest financial profile in the contact center space, Teleperformance’s leadership is unparalleled. Teleperformance was founded in 1978 in Paris, France and our U.S. based operations, headquartered in Holladay, Utah, were founded in 1993. Since then, expansion has been fueled by organic growth through additional volume awards by satisfied clients, and through acquisitions. Our combined financial strength, expertise, proven processes, and technology enhance the services and value we deliver to our customers and position us well to partner with clients around the globe.
Published: Wednesday, March 25, 2015