News : Teleperformance U.S.A. Opens Doors at New Contact Center in Richmond
Richmond, VA, July 17, 2014 --Teleperformance, a global provider in outsourced multichannel customer experience management, expands its U.S. footprint with the opening of a new contact center in Richmond, Virginia. This new site will bring more than 500 new jobs to the Richmond area in Henrico County.
"We are excited to grow our substantial U.S. footprint and build upon a successful relationship with the Commonwealth of Virginia and its people," said Miranda Collard, President of Operational Delivery, Teleperformance U.S.A. "At Teleperformance, our business is about transforming passion into excellence, and we are fortunate to welcome a new team of talented, passionate employees at our Richmond site."
"We would like to thank the Commonwealth of Virginia and its people for their support and continued partnership," said Collard. "We look forward to bringing new employment opportunities to the area and to being a part of this great community for years to come."
"We are delighted to welcome Teleperformance into the Henrico business community," said Patricia S. O’Bannon, Chairman of the Henrico County Board of Supervisors. "Teleperformance has a rich history internationally and we look forward to helping them grow in Henrico."
Posted by Veronica Silva Cusi, news correspondent
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Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience working with the most successful companies worldwide. With the strongest financial profile in the contact center space, Teleperformance’s leadership is unparalleled. Teleperformance was founded in 1978 in Paris, France and our U.S. based operations, headquartered in Holladay, Utah, were founded in 1993. Since then, expansion has been fueled by organic growth through additional volume awards by satisfied clients, and through acquisitions. Our combined financial strength, expertise, proven processes, and technology enhance the services and value we deliver to our customers and position us well to partner with clients around the globe.
Published: Monday, July 21, 2014