News : Teleperformance USA Announces 500 Jobs With New Contact Center
Reno, NV, USA, Aug 27, 2015 -- The Economic Development Authority of Western Nevada (EDAWN) has announced that Teleperformance USA, a company that outsources multi-channel customer experience management, is opening a new contact center in Reno and hiring up to 500 employees.
The new Reno center will provide a range of support for a major financial services company. Teleperformance will be hiring for a variety of contact center positions that include Customer Service Representatives, Trainers, Quality Assurance Personnel, Client Management, and additional leadership positions.
"It is exciting to see a global company like Teleperformance which has over 27,000 employees in the U.S., choose Reno for their expansion," said Mike Kazmierski, President and CEO of EDAWN. "They are an excellent fit for our community and their commitment to the region reinforces our developing brand as a great place for business."
The center will be 2863 Northtowne Lane in Reno. The first new employees could start work as early as September 2015.
Posted by Veronica Silva Cusi, news correspondent
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Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience working with the most successful companies worldwide. With the strongest financial profile in the contact center space, Teleperformance’s leadership is unparalleled. Teleperformance was founded in 1978 in Paris, France and our U.S. based operations, headquartered in Holladay, Utah, were founded in 1993. Since then, expansion has been fueled by organic growth through additional volume awards by satisfied clients, and through acquisitions. Our combined financial strength, expertise, proven processes, and technology enhance the services and value we deliver to our customers and position us well to partner with clients around the globe.
Published: Friday, August 28, 2015